Sometimes it's where I type a message in the box and send it , but it takes 30 seconds to show up in the room. Other times it never shows up at all, even when I refresh! Is there a reason for this?

Bump......

[DocJohn]

It would be helpful if you'd like a response to a technical question in this forum to follow the "Read this first" post stuck to the top of the forum:

http://forums.psychcentral.com/commu...ead-first.html

It is impossible for me to begin to troubleshoot your issues without this minimal amount of information. Thank you.

[Tamster]

i have that problem too, anna, sometimes i have to reload from the beginning when you have to reload the pop up page. if i see you in chat tell me and i will describe what i do when that happens and we can report it as well.

Originally Posted by DocJohn

It would be helpful if you'd like a response to a technical question in this forum to follow the "Read this first" post stuck to the top of the forum:

http://forums.psychcentral.com/commu...ead-first.html

It is impossible for me to begin to troubleshoot your issues without this minimal amount of information. Thank you.

Well my browser is Safari on iOS 10.3.3...it only happens in mobile to where they just stop sending all together. On the desktop version it just takes a few seconds to send sometimes but never as bad as on mobile. I apologize if I sounded pushy, I was just a bit frustrated in the moment.

[DocJohn]

Is it only on cellular connection you have this problem, or both on wifi and cellular?

Originally Posted by DocJohn

Is it only on cellular connection you have this problem, or both on wifi and cellular?

I don't have wifi at home so it's only cellular that I know of.

[Tamster]

anna i got chrome and firefox on my mobile as well and they seem to do a better job with the chat. but i always have wifi i think so its hard to say how it would be if i was using LTE or lower. the only think i would try is maybe downloading one of those browsers and see if it helps.
sorry kiddo, tams

[Tamster]

i am posting for buttman, he is unable to private message any one in chat. could someone please look at this and see if you can help him.
thanks

[DocJohn]

We would ask members start their own technical threads for issues they are having; it's confusing to add someone else's issues to the same thread, because it is very likely the problems have nothing in common. Thank you.

[DocJohn]

So I'd ask you to go to a public wifi spot and try chat on wifi. If it works okay on wifi, then the issue is with the cellular service between your provider and our server. You'd have to PM me with more details about who your carrier is for your mobile phone, and we can try and troubleshoot this further with them, with your ongoing help...