[BethRags]

Originally Posted by Zafara

When I follow the link it says I am signed in. I take the mood tracker survey but it doesn't save my records. It says the last time I took it was in December.

Yes. Same.

[DocJohn]

So I'm not clear when you said you "lost all of your mood tracker data"?

What does the error page say when you try and take a new mood tracker quiz?

[Zafara]

Originally Posted by DocJohn

So I'm not clear when you said you "lost all of your mood tracker data"?

What does the error page say when you try and take a new mood tracker quiz?

It doesn't say anything at this point when I complete it. I press the "save my mood tracker" at the bottom and it just clears out the entire page of my answers without saving any data.

[BethRags]

Originally Posted by DocJohn

So I'm not clear when you said you "lost all of your mood tracker data"?

What does the error page say when you try and take a new mood tracker quiz?

I thought I had lost my previous Mood Tracker data, but recovered it with the link you (Doc John) provided.

Like Zafara posted, however, any new Mood Tracker data I input disappears when I click on "save."

So while I have recovered my previous Mood Tracker I cannot input new data.

[DocJohn]

Have you tried clearing your cookies and cache for this website?

Have you tried using a different browser?