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Exclamation Jan 13, 2019 at 02:13 AM
  #1
Has anyone else noticed that the Mood Tracker tool that tracks Mania, Depression, Anxiety, and Sleep is no longer available. I've been trying for days and I keep getting the same message: This page isn’t working www3.psychcentral.com is currently unable to handle this request.
HTTP ERROR 500


Not sure if it's just my computer or what's going on. If you are having the same problem or have heard anything about it let me know.

Thanks,
Krista Marie

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Default Jan 13, 2019 at 03:06 AM
  #2
Hello and welcome!!

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Default Jan 13, 2019 at 06:09 AM
  #3
It seems to work fine for me, Zafara. Maybe you should ask DocJohn or one of the Mods for help. I'm sure they'll be glad to help. Sending many hugs to you
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Default Jan 13, 2019 at 09:06 AM
  #4
Sorry about that. If you were not already logged into Mood Tracker from a week or so ago, it would have given you an error when you tried to login.

It should be all fixed now. Please let us know if it isn't. Thanks!

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Attention Dec 30, 2020 at 01:08 AM
  #5
Quote:
Originally Posted by DocJohn View Post
Sorry about that. If you were not already logged into Mood Tracker from a week or so ago, it would have given you an error when you tried to login.

It should be all fixed now. Please let us know if it isn't. Thanks!
Mood Tracker is not working for me. I am getting an Error page again. How can I fix this?

"We're sorry!
The page you're looking for cannot be found. You can return to Psych Central homepage or take one of our top psychology quizzes.
We seem to have misplaced this page.

Status: 404
Message: Not Found"

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Last edited by Zafara; Dec 30, 2020 at 01:21 AM..
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Default Dec 30, 2020 at 07:17 AM
  #6
Are you going to the correct page?

https://mysupportforums.org/mood-tracker/

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Attention Jan 14, 2021 at 01:54 AM
  #7
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Are you going to the correct page?

https://mysupportforums.org/mood-tracker/
When I follow the link it says I am signed in. I take the mood tracker survey but it doesn't save my records. It says the last time I took it was in December.

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Default Jan 14, 2021 at 11:50 AM
  #8
Quote:
Originally Posted by Zafara View Post
When I follow the link it says I am signed in. I take the mood tracker survey but it doesn't save my records. It says the last time I took it was in December.

I lost all my Mood Tracker data. When I take the test now it doesn't work properly. I'm really upset about losing the months of mood tracking.

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Default Jan 16, 2021 at 12:05 PM
  #9
Beth, so no scores display when you go to this page?

https://mysupportforums.org/viewmoodtracker.php

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Default Jan 16, 2021 at 03:14 PM
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Beth, so no scores display when you go to this page?

https://mysupportforums.org/viewmoodtracker.php

Yes, I do see my Mood Tracker history on that page. When I try to take a new Mood Tracker quiz though, I get an error page.

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Default Jan 16, 2021 at 03:19 PM
  #11
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Originally Posted by Zafara View Post
When I follow the link it says I am signed in. I take the mood tracker survey but it doesn't save my records. It says the last time I took it was in December.

Yes. Same.

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Default Jan 17, 2021 at 09:00 AM
  #12
So I'm not clear when you said you "lost all of your mood tracker data"?

What does the error page say when you try and take a new mood tracker quiz?

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Default Jan 18, 2021 at 02:41 AM
  #13
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So I'm not clear when you said you "lost all of your mood tracker data"?

What does the error page say when you try and take a new mood tracker quiz?
It doesn't say anything at this point when I complete it. I press the "save my mood tracker" at the bottom and it just clears out the entire page of my answers without saving any data.

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Default Jan 18, 2021 at 02:59 PM
  #14
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Originally Posted by DocJohn View Post
So I'm not clear when you said you "lost all of your mood tracker data"?

What does the error page say when you try and take a new mood tracker quiz?
I thought I had lost my previous Mood Tracker data, but recovered it with the link you (Doc John) provided.

Like Zafara posted, however, any new Mood Tracker data I input disappears when I click on "save."

So while I have recovered my previous Mood Tracker I cannot input new data.

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Default Jan 19, 2021 at 07:47 AM
  #15
Have you tried clearing your cookies and cache for this website?

Have you tried using a different browser?

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