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Magnate
Member Since Sep 2019
Location: Earth
Posts: 2,854
4 4,842 hugs
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#1
When I try to change my info in the "about me" section of my profile it says that the server failed to respond in time, right away, and to try again. When I try again, it does nothing. This has been going on for days, that I have at least noticed.
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Founder & Your Host
Community Support Team Chat Leader
Member Since May 2001
Location: Greater Boston, MA
Posts: 13,541
22 175 hugs
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#2
Have you tried everything in this post first?
Do You Have a Technical Issue or Question? READ THIS FIRST Especially clearing your brower's cache and cookie settings for mysupportforums.org? Because it sounds like your browser has cached an older version of that page... __________________ Don't throw away your shot. |
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Wise Elder
Member Since Mar 2009
Location: 8CS / NYS / USA
Posts: 9,142
15 884 hugs
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#3
I have noticed many things have changed since the buy out and the forums being on their own as my support forums instead of being psych central.
one of those changes is ow to work the profile. with trial and error I discovered the way to change the about me is.... at top of page click on the word "profile" on the page that it changes to click on the left side where it says "edit your details" then scroll down until you see the box for writing your "about me" information. write what you want in the box then scroll down to the bottom and save changes. |
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Breaking Dawn
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Breaking Dawn
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Magnate
Member Since Sep 2019
Location: Earth
Posts: 2,854
4 4,842 hugs
given |
#4
Quote:
Hi. This morning I tried 1-5 on that list and it still was a problem for me. I then remembered that a little while back, I changed the forum "skin" color to teal/black, because I'd had trouble with large ads with the regular forum color. That was it. It appears that depending on the forum skin / color that was chosen, I was able to / or not able to edit my about me page. |
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Breaking Dawn
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Breaking Dawn
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Founder & Your Host
Community Support Team Chat Leader
Member Since May 2001
Location: Greater Boston, MA
Posts: 13,541
22 175 hugs
given |
#5
Great, thanks for letting us know. We'll go through the teal/black skin and look for issues in it....
Amandalouise, very little has changed other than the name when it comes to the technical usage of the forums. __________________ Don't throw away your shot. |
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Breaking Dawn
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amandalouise, Breaking Dawn
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Magnate
Member Since Sep 2019
Location: Earth
Posts: 2,854
4 4,842 hugs
given |
#6
You're welcome and thank you! In my fiddling with this yesterday, I tried tulip and black too, and both did the same thing. The original skin / color I did not have an issue with.
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Breaking Dawn
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Breaking Dawn
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Wise Elder
Member Since Mar 2009
Location: 8CS / NYS / USA
Posts: 9,142
15 884 hugs
given |
#7
Quote:
when clicking on the pencil do hicky, it says the server failed to respond in time try again. when you try again it doesnt do a thing but bring up the same notification. or nothing at all. in order to edit any of those you have to use the process I listed in my post above for each of them. |
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Wise Elder
Member Since Mar 2009
Location: 8CS / NYS / USA
Posts: 9,142
15 884 hugs
given |
#8
it also has a problem with everything in the ratings options. says it cant access. this is also on the psych central skin/theme and has been happening since the change over.
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Founder & Your Host
Community Support Team Chat Leader
Member Since May 2001
Location: Greater Boston, MA
Posts: 13,541
22 175 hugs
given |
#9
Thanks for being specific in where you were encountering these errors -- it helps a lot! We were able to identify all of these issues and hopefully fix them....
All of these should now be fixed (you may have to reload the page or clear your browser's cache to see the changes). __________________ Don't throw away your shot. |
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amandalouise, WovenGalaxy
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