advertisement
Reply
Thread Tools Display Modes
WovenGalaxy
Magnate
 
WovenGalaxy's Avatar
WovenGalaxy has no updates.
 
Member Since: Sep 2019
Location: Earth
Posts: 2,850
3 yr Member
4,835 hugs
given
PC PoohBah!
Default Apr 11, 2021 at 07:41 PM
  #1
When I try to change my info in the "about me" section of my profile it says that the server failed to respond in time, right away, and to try again. When I try again, it does nothing. This has been going on for days, that I have at least noticed.
WovenGalaxy is offline   Reply With QuoteReply With Quote

advertisement
DocJohn
Founder & Your Host
Community Support Team
Chat Leader
 
DocJohn's Avatar
DocJohn is staying warm indoors!
 
Member Since: May 2001
Location: Greater Boston, MA
Posts: 13,514
20 yr Member
172 hugs
given
PC PoohBah!
Default Apr 12, 2021 at 09:12 AM
  #2
Have you tried everything in this post first?

Do You Have a Technical Issue or Question? READ THIS FIRST

Especially clearing your brower's cache and cookie settings for mysupportforums.org? Because it sounds like your browser has cached an older version of that page...

__________________
Don't throw away your shot.
DocJohn is online now   Reply With QuoteReply With Quote
amandalouise
Wise Elder
 
amandalouise's Avatar
amandalouise has no updates.
 
Member Since: Mar 2009
Location: 8CS / NYS / USA
Posts: 9,133
15 yr Member
884 hugs
given
PC PoohBah!
Default Apr 12, 2021 at 10:24 AM
  #3
I have noticed many things have changed since the buy out and the forums being on their own as my support forums instead of being psych central.

one of those changes is ow to work the profile. with trial and error I discovered the way to change the about me is....

at top of page click on the word "profile"

on the page that it changes to click on the left side where it says "edit your details"

then scroll down until you see the box for writing your "about me" information.

write what you want in the box

then scroll down to the bottom and save changes.
amandalouise is offline   Reply With QuoteReply With Quote
 
Hugs from:
Breaking Dawn
 
Thanks for this!
Breaking Dawn
WovenGalaxy
Magnate
 
WovenGalaxy's Avatar
WovenGalaxy has no updates.
 
Member Since: Sep 2019
Location: Earth
Posts: 2,850
3 yr Member
4,835 hugs
given
PC PoohBah!
Default Apr 12, 2021 at 12:08 PM
  #4
Quote:
Originally Posted by DocJohn View Post
Have you tried everything in this post first?

Do You Have a Technical Issue or Question? READ THIS FIRST

Especially clearing your brower's cache and cookie settings for mysupportforums.org? Because it sounds like your browser has cached an older version of that page...

Hi. This morning I tried 1-5 on that list and it still was a problem for me. I then remembered that a little while back, I changed the forum "skin" color to teal/black, because I'd had trouble with large ads with the regular forum color. That was it. It appears that depending on the forum skin / color that was chosen, I was able to / or not able to edit my about me page.
WovenGalaxy is offline   Reply With QuoteReply With Quote
 
Hugs from:
Breaking Dawn
 
Thanks for this!
Breaking Dawn
DocJohn
Founder & Your Host
Community Support Team
Chat Leader
 
DocJohn's Avatar
DocJohn is staying warm indoors!
 
Member Since: May 2001
Location: Greater Boston, MA
Posts: 13,514
20 yr Member
172 hugs
given
PC PoohBah!
Default Apr 13, 2021 at 06:20 AM
  #5
Great, thanks for letting us know. We'll go through the teal/black skin and look for issues in it....

Amandalouise, very little has changed other than the name when it comes to the technical usage of the forums.

__________________
Don't throw away your shot.
DocJohn is online now   Reply With QuoteReply With Quote
 
Hugs from:
Breaking Dawn
 
Thanks for this!
amandalouise, Breaking Dawn
WovenGalaxy
Magnate
 
WovenGalaxy's Avatar
WovenGalaxy has no updates.
 
Member Since: Sep 2019
Location: Earth
Posts: 2,850
3 yr Member
4,835 hugs
given
PC PoohBah!
Default Apr 13, 2021 at 06:54 AM
  #6
You're welcome and thank you! In my fiddling with this yesterday, I tried tulip and black too, and both did the same thing. The original skin / color I did not have an issue with.
WovenGalaxy is offline   Reply With QuoteReply With Quote
 
Hugs from:
Breaking Dawn
 
Thanks for this!
Breaking Dawn
amandalouise
Wise Elder
 
amandalouise's Avatar
amandalouise has no updates.
 
Member Since: Mar 2009
Location: 8CS / NYS / USA
Posts: 9,133
15 yr Member
884 hugs
given
PC PoohBah!
Default Apr 13, 2021 at 09:51 PM
  #7
Quote:
Originally Posted by DocJohn View Post
Great, thanks for letting us know. We'll go through the teal/black skin and look for issues in it....

Amandalouise, very little has changed other than the name when it comes to the technical usage of the forums.
thanks. and on that note maybe add the psych central theme to the list of skins / themes that dont work right for the all the profile options. for every one of them I cant do it through the profile by clicking on my name. this includes about me, location, interests, occupation, blog journal title, blog journal url, and all the "my mental health concerns"

when clicking on the pencil do hicky, it says the server failed to respond in time try again. when you try again it doesnt do a thing but bring up the same notification. or nothing at all.

in order to edit any of those you have to use the process I listed in my post above for each of them.
amandalouise is offline   Reply With QuoteReply With Quote
amandalouise
Wise Elder
 
amandalouise's Avatar
amandalouise has no updates.
 
Member Since: Mar 2009
Location: 8CS / NYS / USA
Posts: 9,133
15 yr Member
884 hugs
given
PC PoohBah!
Default Apr 13, 2021 at 09:57 PM
  #8
Quote:
Originally Posted by DocJohn View Post
Great, thanks for letting us know. We'll go through the teal/black skin and look for issues in it....

Amandalouise, very little has changed other than the name when it comes to the technical usage of the forums.
it also has a problem with everything in the ratings options. says it cant access. this is also on the psych central skin/theme and has been happening since the change over.
amandalouise is offline   Reply With QuoteReply With Quote
DocJohn
Founder & Your Host
Community Support Team
Chat Leader
 
DocJohn's Avatar
DocJohn is staying warm indoors!
 
Member Since: May 2001
Location: Greater Boston, MA
Posts: 13,514
20 yr Member
172 hugs
given
PC PoohBah!
Default Apr 14, 2021 at 07:10 AM
  #9
Thanks for being specific in where you were encountering these errors -- it helps a lot! We were able to identify all of these issues and hopefully fix them....

All of these should now be fixed (you may have to reload the page or clear your browser's cache to see the changes).


__________________
Don't throw away your shot.
DocJohn is online now   Reply With QuoteReply With Quote
 
Thanks for this!
amandalouise, WovenGalaxy
All times are GMT -5. The time now is 01:21 PM.
Powered by vBulletin® — Copyright © 2000 - 2024, Jelsoft Enterprises Ltd.



 

My Support Forums

My Support Forums is the online community that was originally begun as the Psych Central Forums in 2001. It now runs as an independent self-help support group community for mental health, personality, and psychological issues and is overseen by a group of dedicated, caring volunteers from around the world.

 

Helplines and Lifelines

The material on this site is for informational purposes only, and is not a substitute for medical advice, diagnosis or treatment provided by a qualified health care provider.

Always consult your doctor or mental health professional before trying anything you read here.