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  #1  
Old Jul 07, 2022, 05:39 AM
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Location: Eastern, USA
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Hello MSF mods, Doc John & Community members,

I have a technical issue that I hope someone here can help me to resolve.

Under Notifications under my profile, it says I have a new unread private message, but when I go into my Inbox, no new message is showing up there?

I have tried deleting several old messages, in case it is a storage issue in my Inbox, but that did not fix the problem. I still cannot see any new unread private messages in my Inbox.

Can you please help me to resolve this? Many thanks in advance!
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"Twenty-five years and my life is still trying to get up that great big hill of hope for a destination"

~4 Non Blondes
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  #2  
Old Jul 07, 2022, 05:44 AM
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Have Hope Have Hope is online now
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Member Since: Dec 2017
Location: Eastern, USA
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PS: I found it somehow, I don't know where or how, but it was not at the top of my inbox. It was hidden somewhere else.

I replied to the person, but now that latest message from this member is not showing up at the top of my inbox, as it should be?
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"Twenty-five years and my life is still trying to get up that great big hill of hope for a destination"

~4 Non Blondes
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  #3  
Old Jul 07, 2022, 07:21 AM
Anonymous32448
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Maybe it's the internets having a brainfart?
Hugs from:
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  #4  
Old Jul 07, 2022, 07:23 AM
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Have Hope Have Hope is online now
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Member Since: Dec 2017
Location: Eastern, USA
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Quote:
Originally Posted by willowtigger View Post
Maybe it's the internets having a brainfart?


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"Twenty-five years and my life is still trying to get up that great big hill of hope for a destination"

~4 Non Blondes
  #5  
Old Jul 07, 2022, 07:54 AM
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DocJohn DocJohn is offline
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Does the last PM the member sent you show up here?

https://mysupportforums.org/private.php
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Don't throw away your shot.
  #6  
Old Jul 07, 2022, 10:21 AM
Have Hope's Avatar
Have Hope Have Hope is online now
Wise Elder
 
Member Since: Dec 2017
Location: Eastern, USA
Posts: 9,721
Quote:
Originally Posted by DocJohn View Post
Does the last PM the member sent you show up here?

https://mysupportforums.org/private.php
@DocJohn, on my mobile phone it does show up there. But it still doesn't show up on my desktop/laptop device, given the link you sent.

Any resolution to this?
__________________
"Twenty-five years and my life is still trying to get up that great big hill of hope for a destination"

~4 Non Blondes
  #7  
Old Jul 07, 2022, 10:36 AM
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DocJohn DocJohn is offline
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Member Since: May 2001
Location: Greater Boston, MA
Posts: 13,794
Sounds like a web browser caching issue on your desktop/laptop then.

Can you please try the things we recommend here:

Do You Have a Technical Issue or Question? READ THIS FIRST

If that still doesn't fix things, can you please provide the information requested in that same document?
__________________
Don't throw away your shot.
Thanks for this!
Have Hope
  #8  
Old Jul 07, 2022, 10:48 AM
Have Hope's Avatar
Have Hope Have Hope is online now
Wise Elder
 
Member Since: Dec 2017
Location: Eastern, USA
Posts: 9,721
Quote:
Originally Posted by DocJohn View Post
Sounds like a web browser caching issue on your desktop/laptop then.

Can you please try the things we recommend here:

Do You Have a Technical Issue or Question? READ THIS FIRST

If that still doesn't fix things, can you please provide the information requested in that same document?
Yes, I will try this - thank you!!!
__________________
"Twenty-five years and my life is still trying to get up that great big hill of hope for a destination"

~4 Non Blondes
  #9  
Old Jul 07, 2022, 10:51 AM
Anonymous32448
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Posts: n/a
Quote:
Originally Posted by Have Hope View Post
Yes, I will try this - thank you!!!
i hope you can fix it, Have Hope

i just thought, maybe the inbox is getting confused somehow and has jumbled messages up?
Hugs from:
Have Hope
Thanks for this!
Have Hope
  #10  
Old Jul 07, 2022, 12:19 PM
Have Hope's Avatar
Have Hope Have Hope is online now
Wise Elder
 
Member Since: Dec 2017
Location: Eastern, USA
Posts: 9,721
Quote:
Originally Posted by DocJohn View Post
Sounds like a web browser caching issue on your desktop/laptop then.

Can you please try the things we recommend here:

Do You Have a Technical Issue or Question? READ THIS FIRST

If that still doesn't fix things, can you please provide the information requested in that same document?
That worked!! THANK YOU!
__________________
"Twenty-five years and my life is still trying to get up that great big hill of hope for a destination"

~4 Non Blondes
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