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Default May 15, 2023 at 01:47 PM
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I tried doing it opening the message and clicking on "Move to folder", as I did in past, but this time it didn't work...is there another way? Thanks

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Default May 15, 2023 at 04:42 PM
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Originally Posted by BeaFlower View Post
I tried doing it opening the message and clicking on "Move to folder", as I did in past, but this time it didn't work...is there another way? Thanks
@BeaFlower - I tried it and the only folder I have is the Delete folder

Try creating a new folder and see if that help. https://mysupportforums.org/private.php?do=editfolders

Then when you click on Move to Folder it should give you the option in a drop down menu to select the new folder.

Hope that helps @CANDC

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Default May 16, 2023 at 07:21 AM
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I'm sorry to hear you're having troubles moving a PM in your PM folders. Have you tried everything here:

Do You Have a Technical Issue or Question? READ THIS FIRST

Have you tried it with a different web browser?

Nothing's changed on the site and we've confirmed the move PM functionality works across a range of web browsers. Without knowing more information about what you're experiencing or the browser you're using, etc., I'm sorry I can't provide more help on this issue.

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Default May 16, 2023 at 04:38 PM
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Mmm I'll try with the methods you mentioned! Thank you both. I wonder if it can be because it was a sent message and not one from my inbox...
The folder I was trying to use was a "special" messages folder created by me some time ago.

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Default May 16, 2023 at 05:12 PM
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Mmm I'll try with the methods you mentioned! Thank you both. I wonder if it can be because it was a sent message and not one from my inbox...
The folder I was trying to use was a "special" messages folder created by me some time ago.
Just thought: could there be a limit on how many messages can get put in a member-created folder?
 
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Default May 16, 2023 at 06:12 PM
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Unfortunately you cannot move items from your Sent items folder (outbox) to another folder. I don’t think you could ever do that. Sorry.

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Default May 17, 2023 at 09:32 AM
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Hope your okay Beaflower
 
 
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Default May 17, 2023 at 03:08 PM
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Unfortunately you cannot move items from your Sent items folder (outbox) to another folder. I don’t think you could ever do that. Sorry.
Oh, I see! Well, I'll find another way to keep it somewhere. Thanks for the explanation.

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