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Grand Magnate
Member Since Jul 2003
Location: Midwest
Posts: 3,511
20 8 hugs
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Sep 04, 2008 at 11:37 AM
#1
I am having problems getting into the forums. I log in with the correct username and password and I get booted out. It goes back to the original log in screen after saying welcome to me. I have reset my password twice, but I had the same problem this morning.
Help please.  Mary Alice |
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Member
Member Since Mar 2008
Posts: 260
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Sep 04, 2008 at 12:09 PM
#2
i have had the same problems sometimes. Although i m not quite sure whats the real cause for it...but i consider that it has nothing to do with password or username.
We might have problems log in when the forum is under some mantainance or the network is too busy. It generally happens at around 6 or 7 pm GMT. so we need to click "refresh" hard (lol) ,or just try to avoid that period of time in a day. Hope it helps __________________ I am here to help with a ready love...whenever i am online. 
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Grand Magnate
Member Since Jul 2003
Location: Midwest
Posts: 3,511
20 8 hugs
given
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Sep 04, 2008 at 11:12 PM
#3
It did it again tonight, twice. It's really annoying. Hope someone has an explanation and solution.
 :Bang-Head:Mary Alice |
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Founder & Your Host
Community Support Team Chat Leader
Member Since May 2001
Location: Greater Boston, MA
Posts: 13,557
22 178 hugs
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Sep 05, 2008 at 06:37 AM
#4
Login issues can be caused by numerous problems, so check all the below --
1. Clear all cookies for Psych Central and your web browser's cache. 2. Add Psych Central to any whitelist and "Allowed sites" and pop-up blockers. 3. Ensure Javascript is enabled in your browser. 4. Make sure your browser is set to accept cookies from our site. __________________ Don't throw away your shot. |
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Founder & Your Host
Community Support Team Chat Leader
Member Since May 2001
Location: Greater Boston, MA
Posts: 13,557
22 178 hugs
given
|
Sep 05, 2008 at 08:01 AM
#5
Special Note for AOL Users
AOL users have to do something special because your service provider (AOL) uses a network of ever-changing proxies to send out requests, messing up the forum's ability to track that you are logged in. In order to work around this AOL-specific issue, you must tick the "Remember Me" box when logging in and be certain you are accepting cookies in your Web browser. If you do not do this, you may experience constantly being logged out of the site. Sorry for the inconvenience. __________________ Don't throw away your shot. |
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This is an old thread. You probably should not post your reply to it, as the original poster is unlikely to see it.|
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