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#1
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hubby was on his facebook and oppened a msg from a friend,it had a video so he clicked on it since then he has a trojan installed on his computer, the friend didnt send it ,so the virus her end sent it to multiple ppl , he now cant access the internet , run windows defender and norton now doing disk check hopping this will clear it
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![]() Last edited by katheryn; Dec 09, 2008 at 09:25 AM. |
#2
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kathy hope you get it fixed
look in feedback at posts on virus there maybe that will help |
![]() katheryn
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#3
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Try the program we've been talking about in the tech forum, katheryn. It's pretty awesome and free:
http://www.malwarebytes.org/ Good luck! KD
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![]() katheryn, pegasus
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#4
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katheryn,, if the virus software identifies the virus but wont erradicate it, let me know what it is and i will let you know how to get rid of it.
Let me know. Colleen |
![]() katheryn
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#5
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the norton is not finding it, but windows defender says its a trojan attacking syatem 32,
thanks kd but at moment he cant get on internet to run any online programes
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![]() katheryn
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#6
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Its being reserched bt facebook now.
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#7
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(((((((((((((((( katheryn & TRM )))))))))))))))))
Hope it can be fixed soon! How frustrating those things are ![]() ![]() sabby |
![]() katheryn
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#8
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managed to get on to internet
running another scan as something is still there it wont let us go to any malware sites
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#9
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On my wsy to work but will research it when I get there
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![]() katheryn
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#10
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running malware now............. fingers crossed
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#11
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Apparently this is something passing around facebook so everybody be wary of facebook for today.
Katheryn, i know that doesnt help you very much but just a heads up to the rest. aside from that let me know what the virus software finds, you may have to boot into safe mode and run virus software to remove it. If it has truly hit the system32 folder, there could be more to contend with. Let me know Colleen |
![]() katheryn
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#12
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http://www.pcworld.com/article/15501..._a_zombie.html
anybody with a facebook account, change your password NOW!!!! C |
![]() katheryn
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#13
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Like she said, though, can't get to the internet, how do you run that program?
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#14
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The only other way that i would fix that, is to boot into safe mode and run the virus program on your machine. Unfortunately once it takes over system32, it might not be recoverable. still researching a fix
facebook has also offered instructions on how to get rid of it. havent read all of it yet. C |
![]() katheryn, therealme
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#15
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we have managed to get back on internet via the lap top so hopefully the mallware is killing it
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#16
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Glad to hear all is getting better.
Colleen |
#17
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scan nearly finished.............. fingers are crossed as are my legs, eyes, arms, and if i could my ears
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#18
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![]() Now crossing the ears is something I want to see (((((( Dec ))))))) ![]() sabby |
#19
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crossing fingers for you
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#20
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I went ahead and changed my pw.. hopefully that will help prevent anything from happening.
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#21
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the scan complete.......... 197 faults the crossing of the ears worked..... it all seems to be working...
thank you everyone for your help
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![]() kimmydawn, sabby
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