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Poohbah
Member Since Dec 2015
Location: Australia
Posts: 1,488
8 116 hugs
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Jan 12, 2023 at 08:17 PM
#1
So, I had the impression that my modem was in this month to month prepaid right then I realized it's not but that would take three calls and countless visits to Optus to find that out and not to mention the run around just to cancel it. Apparently you can't cancel it in store so when I tried to cancel it five weeks ago it just kept on adding in the end I pay $122. So now I'm low on funds and feel completely mislead and stupid for the guy giving me the impression that it was prepaid when it was a plan. I mean wtf then there's just delays in tafe calling me to find out what's going on with my course but I should find out in 3 days. Like thanks Optus also thank you for the panic attack you gave me in store that was what I just needed that was very pleasant. I am in debt to you ****ing thank you!!!!!!!
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Grand Member
Member Since Aug 2022
Location: The House
Posts: 989
1 637 hugs
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Jan 15, 2023 at 02:38 AM
#2
I tried to cancel a phone that I wasn't using and they said to do it online, but I was too messed up to do it, so they just kept adding to the monthly tally.
It was really frustrating and in the end the panic turned into rightful anger and indignation. |
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My Support Forums is the online community that was originally begun as the Psych Central Forums in 2001. It now runs as an independent self-help support group community for mental health, personality, and psychological issues and is overseen by a group of dedicated, caring volunteers from around the world.
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