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  #1  
Old Jun 06, 2020, 01:12 PM
MsLady MsLady is offline
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When I try to download ANYTHING, I get this message:

This Google Account is not yet associated with a device. Please access the Play Store app on your device before installing apps. Learn more.


I have a Google account. I don't have a data plan. Can someone explain what I need to do? I have the Samsung Galaxy J3 Prime.
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  #2  
Old Jun 06, 2020, 03:52 PM
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divine1966 divine1966 is offline
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What are you trying to download? It sounds like they want you to download it through app, If it’s an app you do have to have to go to play store. I think you might need google app? Google drive?

I sometimes hate technology. I just bought a new laptop to do work because I hate chromebook I have from work and now it wants to talk to my phone and link and sync to bunch of devices and accounts and I already have a headache from it
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  #3  
Old Jun 06, 2020, 11:28 PM
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I have a Chromebook and an Android phone and am terrible with technology of this sort. I do not like either one of them, especially, the Chromebook. Sorry I cannot help.
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  #4  
Old Jun 07, 2020, 12:25 AM
MsLady MsLady is offline
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I'm trying to download an app. Why won't Google Play allow me to download anything?
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  #5  
Old Jun 07, 2020, 09:49 AM
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divine1966 divine1966 is offline
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Quote:
Originally Posted by MsLady View Post
I'm trying to download an app. Why won't Google Play allow me to download anything?
Your memory is full? Did it happen before?
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  #6  
Old Jun 07, 2020, 11:21 AM
SnappingRope SnappingRope is offline
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Not sure how proficient you are - sorry if I assume you know too little.

Are you signed into the Play Store with your Google account?

Might help if we knew what version of Android you're using? If you go to settings and scroll down to 'about phone' it will tell you what android build you're running.
  #7  
Old Jun 07, 2020, 02:13 PM
MsLady MsLady is offline
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Quote:
Originally Posted by SnappingRope View Post
Not sure how proficient you are - sorry if I assume you know too little.

Are you signed into the Play Store with your Google account?

Might help if we knew what version of Android you're using? If you go to settings and scroll down to 'about phone' it will tell you what android build you're running.
Haha I'm not technical savvy!

How do I sign into the Play Store? I think the problem is with my service. It is very limited and I suspect if I was able to "sign in", I'd be able to see it. Please let me know, though!

My memory is getting full but I've always had this issue with other apps. I only use apps on my iPad. My cell is strictly for texting, calling, and internet. Now I need to transfer some info and I'm worried with the limitations, I won't be able to at all.
  #8  
Old Jun 08, 2020, 05:00 AM
SnappingRope SnappingRope is offline
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If you go to the play store app keep pressing the 'back' arrow until you can't back out any further. Then there should be three horizontal lines up the top left. Tap on them and you'll see an 'account' tab. It will show if you're logged in. If you aren't, log in with your Gmail account (it's the same as your Google account).
  #9  
Old Jun 08, 2020, 05:02 AM
SnappingRope SnappingRope is offline
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And you can check your memory by going to settings (gear/cog icon) then down to 'storage'.
  #10  
Old Jun 08, 2020, 07:34 PM
MsLady MsLady is offline
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I'm logged in.

Error: You haven't accessed the Google Play Store app on your device with this email account

This error can appear when you're trying to install an Android app on:

your computer

an Android mobile device that isn't linked to your Google Account

a non-compatible device
  #11  
Old Jun 09, 2020, 01:25 AM
SnappingRope SnappingRope is offline
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Are you trying to install the app on your Android phone or on your iPad?
  #12  
Old Jun 09, 2020, 03:27 PM
MsLady MsLady is offline
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Quote:
Originally Posted by SnappingRope View Post
Are you trying to install the app on your Android phone or on your iPad?
Android..
  #13  
Old Jun 09, 2020, 09:27 PM
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divine1966 divine1966 is offline
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It sounds aggravating. I personally hate when technology doesn’t work snd I am not savvy enough to fix it. I’d probably consider buying a new phone or get a new data plan at this point. There might be some deals available. Companies are trying to unload older stuff. I just don’t have the patience if it’s not working right. Good luck
  #14  
Old Jun 09, 2020, 09:41 PM
MsLady MsLady is offline
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Quote:
Originally Posted by divine1966 View Post
It sounds aggravating. I personally hate when technology doesn’t work snd I am not savvy enough to fix it. I’d probably consider buying a new phone or get a new data plan at this point. There might be some deals available. Companies are trying to unload older stuff. I just don’t have the patience if it’s not working right. Good luck
If I get a new phone, I'm scared to lose my texts.
  #15  
Old Jun 09, 2020, 10:39 PM
SnappingRope SnappingRope is offline
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Try downloading a different app, any old app, just to see if it's something specific to the app you're trying to download or something else.

If you can download other apps then the following might help: go to settings, then to security, then to 'unknown sources' and toggle it to 'on'. It might help to let the app install. Make sure you turn it back off afterwards.

If you can't download any apps try logging out of your Google account and logging back in - and make sure you're logging in with your Google account and not another email account. It should be your Gmail log in details.

Did you check your storage to make sure there is enough room?
  #16  
Old Jun 10, 2020, 12:40 AM
MsLady MsLady is offline
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I've never been able to download any apps.. although I've only tried 2 or 3. This same message came up and I never bothered looking into it.

I just created my Google account for this reason, thinking it would work but I'm still getting this same message.
  #17  
Old Jun 10, 2020, 12:42 AM
MsLady MsLady is offline
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Quote:
Originally Posted by SnappingRope View Post

If you can download other apps then the following might help: go to settings, then to security, then to 'unknown sources' and toggle it to 'on'. It might help to let the app install. Make sure you turn it back off afterwards.
I'll try this if I can find it.
  #18  
Old Jun 10, 2020, 12:57 AM
MsLady MsLady is offline
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Ok, I don't have "unknown sources".. but I did discover my phone is now being backed up.. text messages, as of an hour ago. I believe it's going into Google Drive. How do I access this?

"Open Google Drive on your device and tap the three horizontal bars in the top left corner. In the left sidebar, scroll down and tap the entry for Backups. In the resulting window (Figure D), you will see the device you are using listed at the top as well as all other backed updevices."

"Backups" is not on my list..?
  #19  
Old Jun 10, 2020, 02:06 AM
MsLady MsLady is offline
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Ok, I finally accessed Google Drive, online, and it said 37% usage yet no content.. nothing??
  #20  
Old Jun 10, 2020, 03:40 AM
SnappingRope SnappingRope is offline
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Sorry,but I can't help with Google drive - I don't use cloud storage for paranoid reasons, and have no idea how drive works.

It's been a long time since I made a Google account, but there may be some kind of activation email sent your Gmail account or something. Try logging into Gmail and seeing if you can find an email with 'account activation' or something along those lines. Otherwise you might have to consider backing up your data and doing a factory reset.

You could always Google how to side-load apps for your Android version, but that's getting into some technical territory that might be overwhelming.
  #21  
Old Jun 10, 2020, 11:40 AM
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divine1966 divine1966 is offline
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Quote:
Originally Posted by MsLady View Post
If I get a new phone, I'm scared to lose my texts.
When I buy new phone I ask people in the phone shop to transfer data for me. I always get everything transferred from old phone to a new phone before I clear out old phone.

Personally I find it safer to have important correspondence in emails. I accidentally delete texts with semi important info all the time.
  #22  
Old Jun 10, 2020, 11:42 AM
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divine1966 divine1966 is offline
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I use google drive all the time. You can access it from your google account, and from your gmail account, and have a separate app and link it to your gmail account.

Open your gmail. Click on a square waffle looking thing and you’ll see ton of stuff including google drive
  #23  
Old Jun 10, 2020, 11:43 AM
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divine1966 divine1966 is offline
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There is something wrong with your phone if you can never download any apps.
  #24  
Old Jun 10, 2020, 04:02 PM
MsLady MsLady is offline
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Ok.. WHERE is the backup stored?? Google Drive is empty and I can't find it anywhere in my gmail account. My cell says I've had backups done but I can't find them. It reads text messages have been backed up... ?
  #25  
Old Jun 10, 2020, 09:12 PM
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divine1966 divine1966 is offline
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How to back up and restore text messages on Android | Android Central

Manage & restore your mobile backups in Google Drive - Android - Google Drive Help
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