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Legendary Wise Elder
Member Since Jun 2016
Location: Where the sidewalk ends
Posts: 36,215
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#1
If your order was delayed. The tracking information was broken. It was past the delivery date. Then you contact the company several days past the delivery date. Just in case it was late. So like a week after it was supposed to arrive you contact them. Then the company asks for your information and the tracking number, and says the package was lost. So they reship the package. You get it a couple days later, but then the lost package shows up 2 weeks later.
Would you be like “cool. I scored a free pair of jeans.” Or would you feel guilty and try to somewhat fix the situation by contacting the company and explaining things? __________________ Ridin' with Biden |
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catches the flowers
Member Since Jul 2019
Location: Downtown Vibes, California
Posts: 15,701
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#2
Frankly, I would keep the jeans. It was their mistake to begin with and returning is a big hassle for you AND for them.
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Werewoman
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Legendary Wise Elder
Member Since Oct 2004
Location: Kentucky, USA
Posts: 24,755
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#3
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__________________ Leo's favorite place was in the passenger seat of my truck. We went everywhere together like this. Leo my soulmate will live in my heart FOREVER Nov 1, 2002 - Dec 16, 2018 |
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Mountaindewed, Open Eyes, RoxanneToto
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Grand Poohbah
Member Since Aug 2020
Location: England
Posts: 1,692
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#4
I’ve contacted the company in this case (in fact something else I ordered recently went missing, the person sending it has posted a replacement and told me to keep the first if it turns up. It’s unlikely to, now, but would be handy if it did). Big companies and smaller private sellers do appreciate the honesty.
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Mountaindewed, Werewoman
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Legendary Wise Elder
Member Since Jun 2016
Location: Where the sidewalk ends
Posts: 36,215
(SuperPoster!)
7 8,769 hugs
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#5
Quote:
But please don’t come at me like that and tell me I’m doing something wrong. I’m also not assuming that I am entitled to them or that I am stealing them. I actually never said that at all in my post. You said that about me. I was just asking what I should do. It was their fault to begin with. __________________ Ridin' with Biden |
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Werewoman
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Werewoman
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Veteran Member
Member Since Jan 2011
Posts: 574
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#6
I would return the jeans.
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Mountaindewed
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Legendary Wise Elder
Member Since Jun 2016
Location: Where the sidewalk ends
Posts: 36,215
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7 8,769 hugs
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#7
I talked with them via web chat a few minutes ago and they want the jeans back. They probably think I am an idiot for contacting them since there wasn’t a double charge. But I try to be as honest as I can in specific situations. Especially ones like these.
They can trace this sort of stuff. Now I just hope they don’t take the charge off my card once I return them thinking I only got one pair and am returning it instead of a replacement. __________________ Ridin' with Biden |
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Legendary Wise Elder
Member Since Jun 2016
Location: Where the sidewalk ends
Posts: 36,215
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7 8,769 hugs
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#8
Now I got an email from them this morning saying my refund is being processed.
This is too much of a headache for me to continue dealing with. I have spoken with them twice. I did what they told me to do. I sent them back with the mailing slip. They said it didn’t matter which pair since they were both the same. I just sent back the exact package I received the other day. With the correct paperwork. Hopefully they can look at their records and fix it. But I am just not going to deal with this anymore. __________________ Ridin' with Biden |
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Werewoman
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Elder
Member Since Jun 2015
Location: Czechia
Posts: 5,154
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#9
Generally it is a good idea to contact the company, especially if you want to order from them again. However, as many above already wrote, in many cases the company will let you keep the one you received before. After all, it is a hassle for all involved. You getting two for the price of one will not break the bank of the company. Especially for just a pair of jeans.
__________________ Dx: Bipolar type 1 Psych Medications: * Tegretol XR (carbamazepine ER) 800 mg * Lamictal (lamotrigine) 150 mg * Seroquel XR (quetiapine ER) 600 mg I also take meds for blood pressure, cholesterol, and tachycardia. |
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Werewoman
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Legendary Wise Elder
Member Since Jun 2016
Location: Where the sidewalk ends
Posts: 36,215
(SuperPoster!)
7 8,769 hugs
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#10
I got an email today with a $19 e gift card from them. Then the email before that was one saying my refunded was completed. I didn’t even pay $19 for them. Not sure where they came up with that price.
Whatever I guess. Although I would have preferred the jeans instead of the gift card. Since their jeans are not $19 anyways. __________________ Ridin' with Biden |
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Werewoman
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Poohbah
Member Since May 2014
Location: Betelgeuse
Posts: 1,472
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#11
Quote:
There's no call for it. We are honest with each other and polite...usually. __________________ You're only given one little spark of madness. You mustn't lose it. ~ Robin Williams Did you exchange a walk on part in the war for a lead role in a cage? ~ Pink Floyd |
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Junior Member
Member Since Sep 2021
Location: Ghatkopar
Posts: 23
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#12
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