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Legendary Wise Elder
Member Since Jun 2016
Location: Where the sidewalk ends
Posts: 36,180
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#1
I spent $76 at the North Face site this weekend. I never got an email confirmation or shipping email but my card was charged and the charge was just processed today. When I spoke to the lady through chat she couldn't find my order and she wasn't helpful. Its supposed to be here on Friday. I haven't been able to get ahold of anyone through chat since. Did I just maybe put in the wrong email address? If the charge went through then they must have gotten the order? This is the legit North Face site too that I have used before.
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Yaowen
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Grand Magnate
Member Since Jan 2020
Location: USA
Posts: 3,618
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#2
Sorry this is happening to you. If you put the charge on your credit card, you can ask the credit card company to dispute the charge. I did that once when I was charged for a hotel room that I hadn't booked and they got my money back. Don't know how you paid for your item. I hope you get it or your money back.
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Mountaindewed
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Wise Elder
Member Since Mar 2009
Location: 8CS / NYS / USA
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#3
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Legendary Wise Elder
Member Since Jun 2016
Location: Where the sidewalk ends
Posts: 36,180
(SuperPoster!)
7 8,762 hugs
given |
#4
The package just showed up today. Weird as hell.
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Guest
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#5
Maybe you typo'd the email address? I've done similar, couple of years ago when I was giving the breakdown recovery people my email address
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Legendary Wise Elder
Member Since Jun 2016
Location: Where the sidewalk ends
Posts: 36,180
(SuperPoster!)
7 8,762 hugs
given |
#6
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Anonymous32448
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