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#1
Dec 09, 2009, 03:59 PM
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ATT is installing some new service in this area and have managed to disconnect my phone each day the last 5 days. I just tried to call my mother and the line is dead again. This time my DSL is working at least.
Why can't they leave it alone? I am not a happy camper today. |
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#2
Dec 09, 2009, 06:00 PM
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I would call them and tell them they have to take that off the bill! normally they will if you are nice about it.
__________________
He who angers you controls you! |
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#3
Dec 10, 2009, 05:17 AM
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Yes. Bebop's right.
Anytime your service is interrupted due to area maintenance AND you notify them, they will credit you for the time service is disconnected. ATT is usually pretty cooperative that way. Shangrala 
__________________
 I  U!
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#4
Dec 12, 2009, 07:19 PM
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Yes! Do call them!! Just like when you call them to tell them the DSL is down they tell you that you can report most problems online at ATT.com!
__________________
 Vickie
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#5
Dec 12, 2009, 10:58 PM
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They told me to call them from the line that I am having trouble with. The only way to call is with my cell but they insisted I call from my dead phone. I think they finally got it fixed last night. Worked fine all day today.
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#6
Dec 14, 2009, 07:38 AM
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Didn't get my point, eh?
__________________
Vickie
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#7
Dec 14, 2009, 11:52 AM
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And they shut my line off again today! At 9:30 this morning everything went dead. I was sending out my monthly column to my editor and the screen froze. The modem is all red lights.
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#8
Dec 14, 2009, 12:38 PM
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hmmm call them on your cell and talk to the supervisor hon.
__________________
He who angers you controls you! |
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