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Question Jan 26, 2023 at 02:18 PM
  #1
Is anyone else having problems with getting amazon prime to change a card from one card to another? I added a card to Amazon itself, but it keeps saying Amazon Prime cannot charge the card that's listed on Amazon? I've tried removing all the payment options and putting the card I want Amazon Prime to charge, back on, but it won't accept it for Amazon Prime, yet it will accept it for ordering stuff on Amazon?
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divine1966
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Default Jan 26, 2023 at 03:43 PM
  #2
You should be able to add whatever cards. Could you call customer service? What a hassle
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Default Jan 26, 2023 at 04:30 PM
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i'll contact them tomorrow i think, its stressing me out
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Default Jan 26, 2023 at 04:31 PM
  #4
What a pain. I use the same card to pay for Prime as I do for my Amazon purchases, and I've never had any problems with it. But I'm using the .ca site. If memory serves though, I had to enter my payment information separately into Prime, to pay for the membership.


Good luck on getting through to customer service if you do decide to try that

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Default Jan 26, 2023 at 04:41 PM
  #5
i dont understand why it accepted the card for Amazon itself, but won't accept it for Amazon Prime .........
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