Anyone had problems getting pre-authorized for mental healthcare?

I have been going through (insert bad word here) with a 3rd party insurance company with getting pre-authorizations for my mental healthcare. It has been a sheer nightmare.

But the thing is, every single time I have tried to get help before, and now just when I'm switching insurance due to a job change, it has been horrible. Bad enough the first time that it kept me from getting help for 2 years, which could have killed me.

Is it just me, or has anyone else had this problem too?

Do you know what agency we need to go to to FIGHT these companies??

I am not going to just sit and let them treat me like this again. Never again. It should not be this hard to get mental health treatment.

They messed with the wrong girl this time. I will not let it go.

Problem is....my employer is self-insured, so I can't complain to the state insurance board. So who CAN I complain to? And it's not my insurance company I'm mad at, it's the 3rd party that pre-authorizes mental healthcare. Who regulates them? How do I find out?

I want to get them in trouble, and not just a slap on the face.

But I don't know how.

Oh, and I don't want my employer to find out I'm crazy in the meantime.