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Founder & Your Host
Community Support Team Chat Leader
Member Since May 2001
Location: Greater Boston, MA
Posts: 13,622
23 180 hugs
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#1
First, don't freak out. Many members receive a PM from one of the members of the community team (designated with a "Community Team Member" notation in the forums) -- either a moderator or administrator. Often times it is just to clarify an issue, or let you know some action was taken that affects you.
Realize that the community team is here to protect the membership and community as a whole. You are not being singled out for whatever action or behavior it is that brought you some attention. We're doing this to try and keep the community a positive, supportive environment. Please, try and take the PM in stride. You may have received a PM because a post or reply you made (or something you did or said in chat) broke our Community Guidelines. Our Guidelines are here so that everyone can get the most from our community. If you act according to the philosophy of "I wouldn't do anything that I wouldn't want done to myself," you'll probably do just fine here. But the PM notes what specifically you did that was against the Community Guidelines, and what action was taken. It also suggests ways to avoid similar action in the future, and what future actions may be taken if it continues. The PM is not meant as a punishment or to single you out. (In many situations, we send multiple PMs to all parties involved, so no one is singled out.) It's meant to give you concrete information that you can act on in the future to prevent future problems. You can ignore the advice given in the PM. If a community team member specifically suggests you place another member on Ignore, you're welcomed to ignore that directive. But you do so at the risk of future warnings, which can escalate into an eventual suspension. We don't give advice for the fun of it -- we do so to try and make the community a healthier, better place for all. You included. Try not to overreact to a PM. I know how easy it is to simply lash out in anger, send a nasty PM reply, or start posting negative, angry stuff on the forums. Don't. This is only going to cause the receipt of more PMs and increase the likelihood of further action. Remember that discussing administrative actions in a PM is against the Community Guidelines. On very rare occasions, we may suspend a member. If you've been given a 3 day (or more suspension), to either the community in general or the chat rooms, your best strategy is to take time out from the community and reconsider your goals here. Keep in mind that we're here primarily as a support community for folks with mental health concerns. So if you're not here to get or give support for a mental health or related concern, this may not be the best community for you. Do not create additional membership accounts trying to circumvent the Community Guidelines or a suspension. Such efforts will be discovered, and upon discovery, any additional accounts will be summarily banned. Thank you for your cooperation in these matters. And just know, 99.9% of members who receive a PM from us have not done anything significantly wrong -- it's just that our method for communicating with members and keeping the community running as smoothly as possible. DocJohn __________________ Don't throw away your shot. |
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Veteran Member
Member Since Apr 2009
Location: Rhode Island
Posts: 458
15 |
#2
Quote:
What is it that *we* are here for? In this case, it is about us; we get to think about what we need. A PM is only a communication. It is not meant to harm anyone. Read it for its message; don't read into it. And remember, this is a safe place to be. And isn't that important? ![]() Sorry, Doc... Hope you don't mind me adding my 2 cents! ![]() Peace! __________________ ![]() IMAGINE |
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Guest
Posts: n/a
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#3
Thank you Doc. Thats some important information.
I just want to add as well, we are here to talk to if you have any questions or anything. Like doc said, we do have a system of guidelines that we stick to to keep the community running smoothly, but if you ever have a question or require an explanation of an action that has been taken that involves you, don't hesitate to contact me or the Team Member who has PM'd you. We just ask that as John stated, you keep an open mind and are respectful ![]() |
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Legendary Wise Elder
Member Since Dec 2003
Location: Coram Deo
Posts: 35,474
(SuperPoster!)
20 1,651 hugs
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#4
IDK about the rest of the members here, but it's difficult for me not to freak out when there's a PM from admin/mod in my mail box!
![]() It would be good to have a nice icon on it when it isn't a "what have I done now" issue hehehe...and the exclamation or warning icon when it is. (Then I can open it when I'm up to it? ![]() DocJohn, come on, you mean some people send nasty grams in response to a PM from a community team member? Nahhhhhh ![]() __________________ |
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Account Suspended
Member Since Mar 2009
Posts: 327
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#5
What are my goals here? To benefit myself and to benefit others.
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Q&A Leader
Member Since Jan 2006
Location: Here
Posts: 94,092
(SuperPoster!)
18 4,001 hugs
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#6
Admin are only allowed to PM if it is to say that they love me, ok!
![]() __________________ ![]() Pegasus Got a quick question related to mental health or a treatment? Ask it here General Q&A Forum “Everybody is a genius. But if you judge a fish by it's ability to climb a tree, it will live it's whole life believing that it is stupid.” - Albert Einstein |
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Account Suspended
Member Since Mar 2009
Posts: 327
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#7
Quote:
Sweet idea. Positive only feedback works so well with me. I was so brutally criticized and punished by my abusive foster parents as a child that punitive interventions always meet with resistance in me--life and death--it feels like--don't crush my spirit! My grandmother taught me to play the piano by the method that most works with me. She encouraged me at a young age to play piano and I was allowed to sit and the piano and do whatever I wanted. When I accidentally hit a chord or a few notes in succession that sounded melodic she would say, "that sounds nice honey." She never criticised me nor told me my offering was 'noise'. Her home was an oasis to me. She would have me sit with her victrola and play records---she had a massive stack of them all day long. I loved the peace and well being my grandma offered me. When I have had bosses who recognized my wit and intellect and enjoyed my independence and challenging passion I've excelled and done my best work and service to the community. Keeping going Pegasus I love the image of the winged horse. We who travel freely through time and space without obstruction must support each others flight to greatness. |
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Legendary
Member Since Feb 2006
Location: Ontario, Canada
Posts: 19,686
(SuperPoster!)
18 2,039 hugs
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#8
Quote:
![]() I know that it's uncomfortable to receive a PM from a moderator/admin ... I still am a bit perturbed when I get one! (I wish I was kidding). I like what pegasus said though as well... ![]() ![]() __________________ ![]() |
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Grand Poohbah
Member Since May 2008
Location: NO WHERE
Posts: 1,515
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#9
I got one once or twice. Lol. It was not bad.
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Moderator
Community Support Team Member Since Feb 2005
Location: Southwest of Northeast
Posts: 33,346
(SuperPoster!)
19 6,304 hugs
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#10
I would also like to let members know a couple of things
![]() First of all.....all the team members are first and foremost a member of Psych Central. We all started off as typical members looking for and giving support. We're all in this wonderful place together! Secondly, everyone on our team are volunteers. None of us receive any pay or compensation for our time and efforts. We do these jobs because we received so much from Psych Central and we want to give back the best way we can. And what better way for us to give back then to help this place run as smoothly as possible, helping to make our little corner of the net safe and helping our fellow members! We truly do appreciate everyone's contribution to Psych Central. Our doors are always open and we will always listen when you need us. We're here for YOU! ![]() sabby |
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Guest
Posts: n/a
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#11
Can we just put a DO NOT DISTURB sign in our profile?
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Veteran Member
Member Since Oct 2005
Location: In my own little world, but it's ok, they know me here.
Posts: 340
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#12
__________________ ~Just another one of many~ |
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Administrator
Community Support Team Member Since Apr 2009
Location: west coast, USA
Posts: 26,207
(SuperPoster!)
15 5,111 hugs
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#13
Quote:
I didn't freak out but it sounds as though I'm just about the only one who doesn't... -------------------------- Does that mean I'm abnormal? ![]() |
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Guest
Posts: n/a
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#14
I freak out every time I see a pm from admin
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Grand Member
Member Since Sep 2009
Location: Ontario, Canada
Posts: 529
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#15
I've only ever gotten one PM from admin and it was just to let me know that one of my threads had been moved to a different area.. no biggie at all
![]() ![]() __________________ "If you can't accept me at my worst, you sure as hell don't deserve me at my best" -- Marilyn Monroe "Everybody has difficult years, but a lot of times the difficult years end up being the greatest years of your whole entire life, if you survive them." - Brittany Murphy |
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Guest
Posts: n/a
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#16
I do not freak out. There was life before PC. There will be life after. I have enjoyed my encounters with the people here. I expect I will continue too.
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Member
Member Since Jan 2011
Location: us
Posts: 179
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#17
what does pm mean?
![]() __________________ ERICA ![]() BY commpassion we make other peopled misery our own, and so by relieving them we reslove ours as well ![]() |
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Administrator
Community Support Team Member Since Apr 2009
Location: west coast, USA
Posts: 26,207
(SuperPoster!)
15 5,111 hugs
given ![]() |
#18
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Guest
Posts: n/a
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#19
I go into a panic attack if I get contacted by a mod or admin unless I was the one to start the conversation
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![]() ![]() sorry for any typos my furbaby (cat) is trying to sleep on the computer ![]() Last edited by Anonymous32891; Oct 24, 2018 at 10:41 AM.. Reason: i love you tigger <3 |
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Wise Elder
Member Since Aug 2012
Location: Michigan
Posts: 9,645
(SuperPoster!)
12 937 hugs
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#20
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Closed Thread |
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