OMG!!! I witnessed something that happened the last time I went in to see T. It didn't happen to me. There was a lady who checked in right after I checked in so I saw and heard everything!!! The lady walked up to the receptionist and said "Are you open?" The rep goes "I guess" in a very monotone voice and sighs. The lady took it as the rep not wanting to check her in so she started to back out of the window and said "ok." I was just thinking in my head "OMFG!!!!! I'm not the only one dealing with this S*^t!" Sad. I was thinking "What a way to make someone feel welcomed." NOT!!!! I didn't want to witness anymore of this crap so I walked over to the waiting area where my T picks up. This made me realized that I'm not the only one dealing with this crap. Maybe I'm not a b*&%h afterall. Maybe it was really not my distorted thinking at play here. At least I know now that I'm not the only being made not feel welcomed.