I've followed the directions and sent two requests this week to have my account closed and deleted. I've not received any acknowledgment that I sent two requests, despite asking for one. Yet, another friend of mine who recently requested her account to be closed received an immediate acknowledgement, and she was asked if she was sure about deleting her account. I've received nothing.

I understand that the deletions occur only once per week. However, I don't understand why my request is not even acknowledged and my PMs ignored. I would just like to know that my request was received and approximately when the deletions occur. Otherwise, I need to keep logging on to check if my account was closed yet. I'm not even sure if my request was received or processed, or if for some reason my requests are not getting through. Please let me know what I should do, if anything, to have my request processed.

Thank you