I'm sorry to hear that, that's completely unacceptable really... surprising considering their appointments are generally only 15 minutes long right? You wouldn't think they'd be running that late...

The longest I've had to wait for an appointment is probably around 15-20mins... usually it's on time or at most 5 minutes of waiting.

Talking of appointments, I'm just off to a Genius Bar appointment at the Apple store... my iPhone isn't charging properly. Hopefully they'll be able to fix it up somehow.