Sorry this is happening, Elk. I'd be really frustrated in this situation, too. I think both client and T are technically allowed to cancel for the same reasons, but it's still sort of lousy practice on the T's part and I wouldn't be pleased at all if my T rescheduled for something like a hair appointment. Particularly if I were hurting and definitely if I were in crisis.

Mostly I just don't see the wisdom in even telling the client the reason for the rescheduling. What's wrong with the vague but polite "I have an appointment" or "Something's come up"?

My opinion might be biased, though. I personally move heaven and earth to make my appointments, and while I'm not sure I expect the same from my T, it certainly is nice that he's consistent (consistently late, but still consistent...)

Sending lots of good thoughts!