As a service based business we are sometimes viewed as "their" personal employees because they are paying for a service. When someone did this to me, I fired them as clients even before they become clients. As in, "before we go any further with this, you will need to find someone who can help you with what you want and who is willing to do business your way. I am not that person". I have never worried about their friends being told how awful I was, because their friends are probably like them :-) And, I have also learned that these people suck energy because other people have let them. When they can't get their energy from their current situation, they move on looking for another source of energy. Totally worth letting this guy go, you were right to send this guy away.

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