So sorry to hear that, you would have presumed after 10 mins or so she would have helped you out a little. It must be tough also to go from connected to so distant in just one session. Do you have out of session contact, can you let her know how you are feeling/what you are thinking? I am sure in us somewhere we all know we are part of their business but just as at work I treat all stakeholders with care, compassion and respect I would always expect the same from anyone else, even if I am 'just a client'.