I wonder if these people you mentioned see their situation as much worse than it really is due to that they may be suffering from depression. I know that I suffer from major depression and I admit there's a tendency to see things worse than what the situation warrants. Thought I'd bring that possibility to the table. IMHO its not only what happened Its how it's perceived by the person. Not assuming everyone who complains is depressed. I can see how frustrating it is. I once knew a woman who threatened suicide because she found her favorite actor was bald.