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  #1  
Old May 25, 2018, 06:15 PM
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Cocosurviving Cocosurviving is offline
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Many of may know that my oldest daughter K is currently IP since Tuesday. I filed a complaint and I contacted the state office to get a grieve form e-mailed to me. Today I received a call from Jane Doe with ABC Hospital. She said, she received my compliant and wanted to speak to me. I told her that would not be a problem. I explained my complaint is that I came to the hospital to be my daughter’s advocate. I spoke with a supervisor that said my daughter would need to sign a release. I said ok. He never told her I came or asked if she wanted to sign a release. Then when I talked to my daughter K that night at midnight. She said, she had been asking for me. That she asked several times have you talked to my mom. Your staff never simply told my daughter that she needed to complete a release of information form. Instead they ignored her. First I was pissed because she’s only 20 years old. But as a former mental health social worker anyone regardless of age has a right to have an advocate. I told Jane Doe that I had received a grievance form from the state and I would be completing it. Ms. Doe asked if there was anything she could do? I said yes don’t break the law.

I received a call from my daughter K a few hours later. She said someone from ABC Hospital came to see her. K is in another hospital 1 hour and 20 minutes away from ABC Hospital. They had her sign a release of information and put my name on it. I guess their going to try to back date it lol.
What they forgot is they had to sign in to the current hospital that she’s in. I noted the date so I could add it to my complaint form.
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  #2  
Old May 25, 2018, 06:45 PM
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Wild Coyote Wild Coyote is offline
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Wow. Just wow.

No words.

Truly without words.

So glad you've caught them!


WC
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  #3  
Old May 25, 2018, 06:59 PM
Anonymous46341
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I hope K feels better soon. That's ashame both of you had to deal with such an administratively flawed hospital. You are doing others a favor by your complaint, too. Places and people need to be held accountable for or receive training to end errors and neglect. It's especially the case when people in crisis are involved.
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  #4  
Old May 25, 2018, 07:29 PM
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Victoria'smom Victoria'smom is offline
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I'm glad you are reporting it.
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  #5  
Old May 25, 2018, 07:41 PM
tecomsin tecomsin is offline
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Once a person is locked up by the mental health system it is very hard to establish basic rights like those that are supposed to be legally followed. I'm glad you are filing a complaint and your daughter has your support.
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  #6  
Old May 25, 2018, 07:43 PM
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Cocosurviving Cocosurviving is offline
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Quote:
Originally Posted by BirdDancer View Post
I hope K feels better soon. That's ashame both of you had to deal with such an administratively flawed hospital. You are doing others a favor by your complaint, too. Places and people need to be held accountable for or receive training to end errors and neglect. It's especially the case when people in crisis are involved.


I completely agree. I’m doing this for my daughter K and future patients.
__________________
#SpoonieStrong
Spoons are a visual representation used as a unit of measure to quantify how much energy individuals with disabilities and chronic illnesses have throughout a given day.

1). Depression
2). PTSD
3). Anxiety
4). Hashimoto
5). Fibromyalgia
6). Asthma
7). Atopic dermatitis
8). Chronic Idiopathic Urticaria
9). Hereditary Angioedema (HAE-normal C-1)
10). Gluten sensitivity
11). EpiPen carrier
12). Food allergies, medication allergies and food intolerances. .
13). Alopecia Areata
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  #7  
Old May 25, 2018, 07:52 PM
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Cocosurviving Cocosurviving is offline
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There is/was a group called Consumer Advocates
I use to refer people on my case load to them. I tracked down their number but it rings and rings then says the voicemail is full. I’m going to e-mail one of my old social work friends in Tennessee and see if he can find a better number for them.
__________________
#SpoonieStrong
Spoons are a visual representation used as a unit of measure to quantify how much energy individuals with disabilities and chronic illnesses have throughout a given day.

1). Depression
2). PTSD
3). Anxiety
4). Hashimoto
5). Fibromyalgia
6). Asthma
7). Atopic dermatitis
8). Chronic Idiopathic Urticaria
9). Hereditary Angioedema (HAE-normal C-1)
10). Gluten sensitivity
11). EpiPen carrier
12). Food allergies, medication allergies and food intolerances. .
13). Alopecia Areata
Hugs from:
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Thanks for this!
still_crazy
  #8  
Old May 25, 2018, 07:53 PM
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Victoria'smom Victoria'smom is offline
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Good luck
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Me- SzA
Husband- Bipolar 1
Daughter- mood disorder+


Comfortable broken and happy

"So I don't know why I'm tongue tied At the wrong time when I need this."- P!nk
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Thanks for this!
Cocosurviving
  #9  
Old May 25, 2018, 07:55 PM
still_crazy still_crazy is offline
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im -so- sorry about this. im also -very- happy that you're on top of things. my family and me...we got bamboozled by a private, for profit facility. i mean..they pulled out all the stops. i was 20 years old then. involuntary shock treatments, HIPPAA violations, insurance fraud...-yikes-. And we were totally unprepared for it all.

anyway...sorry about this, and I'm glad you're there for her. :-)
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  #10  
Old May 27, 2018, 07:49 AM
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Movingon69 Movingon69 is offline
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I'm glad she has you fighting so hard and that you have previous experience in the social work field to know what to do.
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  #11  
Old May 27, 2018, 08:46 AM
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Daonnachd Daonnachd is offline
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I'm so glad you're making a difference. Carry on!
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  #12  
Old May 27, 2018, 10:23 AM
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Cocosurviving Cocosurviving is offline
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Quote:
Originally Posted by vertigo View Post
I'm so glad you're making a difference. Carry on!


Thank you!
__________________
#SpoonieStrong
Spoons are a visual representation used as a unit of measure to quantify how much energy individuals with disabilities and chronic illnesses have throughout a given day.

1). Depression
2). PTSD
3). Anxiety
4). Hashimoto
5). Fibromyalgia
6). Asthma
7). Atopic dermatitis
8). Chronic Idiopathic Urticaria
9). Hereditary Angioedema (HAE-normal C-1)
10). Gluten sensitivity
11). EpiPen carrier
12). Food allergies, medication allergies and food intolerances. .
13). Alopecia Areata
Hugs from:
bizi, still_crazy, Wild Coyote
  #13  
Old May 27, 2018, 10:53 AM
liveforsummer liveforsummer is offline
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She’s lucky to have you in her corner!
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Thanks for this!
Cocosurviving, still_crazy
  #14  
Old May 27, 2018, 01:17 PM
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GoldenSnitch GoldenSnitch is offline
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Wow. I’m glad your daughter has you in her life.
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  #15  
Old May 27, 2018, 01:26 PM
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bizi bizi is offline
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When I lived in INDY The admission process included who I would have contact with they were given a special number so they could call and get information.
I thought all hospitals did this...not in your case, am sorry for you.
you are a great mother know that.
bizi
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  #16  
Old May 27, 2018, 01:48 PM
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Cocosurviving Cocosurviving is offline
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Quote:
Originally Posted by bizi View Post
When I lived in INDY The admission process included who I would have contact with they were given a special number so they could call and get information.
I thought all hospitals did this...not in your case, am sorry for you.
you are a great mother know that.
bizi


Thank you! I was asked by NAMI to work with them to correct this problem.
__________________
#SpoonieStrong
Spoons are a visual representation used as a unit of measure to quantify how much energy individuals with disabilities and chronic illnesses have throughout a given day.

1). Depression
2). PTSD
3). Anxiety
4). Hashimoto
5). Fibromyalgia
6). Asthma
7). Atopic dermatitis
8). Chronic Idiopathic Urticaria
9). Hereditary Angioedema (HAE-normal C-1)
10). Gluten sensitivity
11). EpiPen carrier
12). Food allergies, medication allergies and food intolerances. .
13). Alopecia Areata
Hugs from:
bizi, still_crazy, Wild Coyote
Thanks for this!
bizi, still_crazy, Wild Coyote
  #17  
Old May 27, 2018, 02:17 PM
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Wild Coyote Wild Coyote is offline
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Awesome!


WC
__________________
May we each fully claim the courage to live from our hearts, to allow Love, Faith and Hope to enLighten our paths.
Hugs from:
bizi
Thanks for this!
bizi, Cocosurviving
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