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Member Since Jul 2021
Location: virginia
Posts: 191
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#21
I turned off the anti-virus and im still locked out.
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Account Suspended
Member Since Oct 2021
Location: DELETED
Posts: 2,752
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#22
Do you have a VPN outside of your antivirus, such as through your internet service provider? Perhaps check on that, but do turn your antivirus back on. You don't want it off for a prolonged period of time. You need your antivirus on. Your settings is all that you needed to check though.
The VPN is sometimes a separate feature outside of the antivirus. Try looking into that. Hope that helps. |
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Buffy01
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Buffy01
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Wise Elder
Member Since Oct 2017
Location: USA
Posts: 9,537
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#23
__________________ Everyone can do magic - Cassie Nightgale the good witch. Dear Diary today will be different today I can smile it will be genuine because today is the day I get to live. This life will be good and beautiful, but not without heartbreak. In death come peace. But pain is the cost of living. Like love, it's how we know we're alive. And life goes on. That my life weird, messy, complicated, sad, wonderful, amazing, and above all epic and I owe all to Stephen. - Eleanor Gilbert Vampire Diaries |
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Member
Member Since Jul 2021
Location: virginia
Posts: 191
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#24
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Founder & Your Host
Community Support Team Chat Leader
Member Since May 2001
Location: Greater Boston, MA
Posts: 13,544
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#25
@VabGirl can you please go here (no need to register, enter in any name you'd like):
BlaB! AX Pro Preview - Standalone and let me know if you can connect and chat in this demo app? I'm working with the developer to try and troubleshoot & resolve your issue. __________________ Don't throw away your shot. |
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Guiness187055
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Member
Member Since Jul 2021
Location: virginia
Posts: 191
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#26
Thanks for helping. That wont connect either.
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Founder & Your Host
Community Support Team Chat Leader
Member Since May 2001
Location: Greater Boston, MA
Posts: 13,544
22 177 hugs
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#27
So it appears that either javascript or cookies are somehow disabled in the browser you're using to try and connect to chat. While this is unusual, sometimes people either do this to help protect their privacy, or some antivirus or anti-malware software may do this on your behalf.
Can you double-check these settings in your browser? __________________ Don't throw away your shot. |
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Guiness187055
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Member
Member Since Jul 2021
Location: virginia
Posts: 191
2 28 hugs
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#28
How do i do that?
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Founder & Your Host
Community Support Team Chat Leader
Member Since May 2001
Location: Greater Boston, MA
Posts: 13,544
22 177 hugs
given |
#29
Make sure javascript is enabled:
How to Enable JavaScript on Mozilla Firefox - enablejavascript Should read "true" when you follow the instructions. If it already says "true" then javascript is fine. For cookies, type this into your web browser: about : preferences#privacy (remove the spaces around the colon : mark) and make sure it's set to "Standard" privacy. If it's set to something else, change it to Standard. __________________ Don't throw away your shot. |
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Guiness187055
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Member
Member Since Jul 2021
Location: virginia
Posts: 191
2 28 hugs
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#30
Thanks....
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Member
Member Since Jul 2021
Location: virginia
Posts: 191
2 28 hugs
given |
#31
javascript already says true.
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Member
Member Since Jul 2021
Location: virginia
Posts: 191
2 28 hugs
given |
#32
If it helps i can chat in other places, this is the only place i cant chat.
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Founder & Your Host
Community Support Team Chat Leader
Member Since May 2001
Location: Greater Boston, MA
Posts: 13,544
22 177 hugs
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#33
And your cookies setting....?
Other places don't use the same chat software; every website pretty much uses different things. __________________ Don't throw away your shot. |
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Buffy01
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Buffy01
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Wise Elder
Member Since Oct 2017
Location: USA
Posts: 9,537
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#34
__________________ Everyone can do magic - Cassie Nightgale the good witch. Dear Diary today will be different today I can smile it will be genuine because today is the day I get to live. This life will be good and beautiful, but not without heartbreak. In death come peace. But pain is the cost of living. Like love, it's how we know we're alive. And life goes on. That my life weird, messy, complicated, sad, wonderful, amazing, and above all epic and I owe all to Stephen. - Eleanor Gilbert Vampire Diaries |
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Member
Member Since Jul 2021
Location: virginia
Posts: 191
2 28 hugs
given |
#35
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Member
Member Since Jul 2021
Location: virginia
Posts: 191
2 28 hugs
given |
#36
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Member
Member Since Jul 2021
Location: virginia
Posts: 191
2 28 hugs
given |
#37
aboutreferences#privacy
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Super Moderator
Community Support Team Community Liaison
Chat Leader Member Since May 2014
Location: Northeast USA New England
Posts: 17,415
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#38
I have to change to Chrome browser to get into chat. Others including myself cannot get in with Firefox based browsers.
__________________ Super Moderator Community Support Team "Things Take Time" |
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Legendary
Member Since Mar 2018
Location: United States
Posts: 10,760
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#39
@Buffy01 you can chat. I just saw you in chat today.
Yes, I always use Chrome. I doubt Internet Explorer would work either. Microsoft doesn't even support it anymore. |
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Buffy01
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Buffy01
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Member
Member Since Jul 2021
Location: virginia
Posts: 191
2 28 hugs
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#40
I miss chat alot.
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