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  #1  
Old Jun 04, 2009, 11:34 PM
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SeptemberMorn SeptemberMorn is offline
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at least once in a two hour period, some or all members get disconnected at the same time

Tonight ALL of the chats disconnected at the same time

can't keep the color of the font and the "B", "I" don't work until the second thing send. By then it's almost always too late.

I don't know about other chat leaders, but it is very problematic to me.

What can be done about this?
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Psalm 119:105 Thy word is a lamp unto my feet, and a light unto my path.

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  #2  
Old Jun 05, 2009, 07:24 PM
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Aww, Maaaaan! Nobody has any answers?
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Psalm 119:105 Thy word is a lamp unto my feet, and a light unto my path.
  #3  
Old Jun 05, 2009, 09:58 PM
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Christina86 Christina86 is offline
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Didn't that happen with the previous software before?? Perhaps it's an overload of the server, too many people on at once. Or too many people posting. Or the boot monster.

Sorry Sept... I don't know, but I wanted to let you know I read.
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Having trouble with chat
  #4  
Old Jun 07, 2009, 03:30 AM
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scooter62487 scooter62487 is offline
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So how do I get it to let me in chat?

Quote:
Originally Posted by SeptemberMorn View Post
at least once in a two hour period, some or all members get disconnected at the same time

Tonight ALL of the chats disconnected at the same time

can't keep the color of the font and the "B", "I" don't work until the second thing send. By then it's almost always too late.

I don't know about other chat leaders, but it is very problematic to me.

What can be done about this?
  #5  
Old Jun 09, 2009, 12:06 PM
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SeptemberMorn SeptemberMorn is offline
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Quote:
Originally Posted by Christina86 View Post
Didn't that happen with the previous software before?? Perhaps it's an overload of the server, too many people on at once. Or too many people posting. Or the boot monster.

Sorry Sept... I don't know, but I wanted to let you know I read.
I never, not once, got booted out of chat on the old server, Christina. All the other functions worked just fine for me, too.

Another major problem is that everyone that tried to save the chat from the other night got booted. Only ONE of us managed to save the chat!

Would you ask Doc John to read this please?
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Psalm 119:105 Thy word is a lamp unto my feet, and a light unto my path.
  #6  
Old Jun 09, 2009, 01:26 PM
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These things have issues from time to time, there's nothing more I can do than to occasionally reboot the chat server and hope for the best. Firefox, Safari or IE web browsers work best for the chat room software; others may not work as well or reliably.

Sorry for the problems.
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  #7  
Old Jun 09, 2009, 01:37 PM
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Upon further examination of this issue, it appears we need to reboot the server. Doing so now...
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  #8  
Old Jun 09, 2009, 01:44 PM
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Okay, this should fix the problems with folks getting booted.
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Thanks for this!
Christina86
  #9  
Old Jun 09, 2009, 03:38 PM
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SeptemberMorn SeptemberMorn is offline
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Thank you, Doc. BTW, I use IE.
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Psalm 119:105 Thy word is a lamp unto my feet, and a light unto my path.
  #10  
Old Jun 10, 2009, 10:12 PM
DivideByZero DivideByZero is offline
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Hi I cannot use chat at all any more, am I banned? The chat screen is just grey when I log in.
  #11  
Old Jun 11, 2009, 07:13 AM
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Try the "No popup chat" or try RIGHT-clicking on the gray screen when it comes up and choosing "Refresh" or reload from that menu. That may help too...
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