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#1
Feb 19, 2010, 11:07 PM
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Hi, I don't know if someone can help me. I've tried to get into the chronic pain chat a few times. For some reason it won't let me in and I can't figure out why. I've tried what everyone has told me to do but nothing helps. I'd appreciate any advice or help. Thank you!
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My dog is the best therapist I could ever ask for! |
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#2
Feb 24, 2010, 05:28 PM
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I'm having the same problem you are having. I'm sorry its affecting you too
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#3
Feb 24, 2010, 09:25 PM
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can you get into regular chats?
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He who angers you controls you! |
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#4
Mar 01, 2010, 08:31 AM
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Hi phipps... Please post your operating system and the web browser you are using to access the site. Also, what kind of internet connection are you using -- dial-up, broadband (like cable or FIOS), or satellite.
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Don't throw away your shot. |
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#5
Mar 01, 2010, 10:21 AM
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Hi Dr John, I'm using Vista, Internet Explorer and it's satellite. I've also tried getting into chat from my blackberry cellphone which is running IE also. I can't get into any chats at all. If you could help me I'd really appreciate it. Thank you for trying to help me!
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My dog is the best therapist I could ever ask for! |
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#6
Mar 01, 2010, 11:21 AM
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Sadly, there's a known issue with being able to access chat via satellite. The satellite provider appears to be blocking or firewalling a port needed by chat in order to use it. We have a number of users in the same boat as you, but there's no easy answer at this time.
I don't think most mobile platforms support the necessary javascript/ajax stuff that chat uses. Mobile platforms may also have issues with the port thing. Sorry! DocJohn
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Don't throw away your shot. |
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#7
Mar 01, 2010, 12:06 PM
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Thank you for letting me know so I don't keep bothering everyone. Hopefully we will have DSL soon. I appreciate you taking your time to answer my question.
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My dog is the best therapist I could ever ask for! |
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#8
Mar 01, 2010, 12:43 PM
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In the meantime you might want to use a computer from the library. I access chat from there just fine. good luck!
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This is an old thread. You probably should not post your reply to it, as the original poster is unlikely to see it.|
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