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Old Jan 24, 2013, 11:04 AM
Crew's Avatar
Crew Crew is offline
dolphin elder
Chat Leader
 
Member Since: May 2008
Location: Upstate New York
Posts: 4,718
I have had constant problems being kicked out of my own chat and once I am kicked out all the chat I was saving also goes away and I have to start over after PsychCentral allows me to come back on.

I only have this problem here at PsychCentral. I have cleared my browser. I come here from Firefox and Google Chrome and I have found it does not matter.

I'm so frusterated and flusterated and about to loose me mind over this.

I have cleared my cache and my history and I have backed up my computer and still I have this problem only here at PC.
PLEASE I beg for your help cause I am tired of this.
It also happens to others and it's hard not to take it personal.

Anyone out here in the PC community please help me.
Thanks,
Crew

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  #2  
Old Jan 24, 2013, 11:36 AM
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DocJohn DocJohn is offline
Founder & Your Host
Community Support Team
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Member Since: May 2001
Location: Greater Boston, MA
Posts: 13,799
Crew, the issues you're experiencing are not anything we can help you with any further, because you've tried everything to fix the problem already.

If you are using updated versions of web browsers (like the newest ones) and have everything properly installed -- as it sounds like you do, especially since you can enter chat without a problem -- it's likely a connectivity issue between your Internet service provider and our servers.

Sadly, there's not a lot that can be done about it. While the chat is written to take connectivity issues into account, it's not perfect.

What you can do is to contact your Internet service provider, and explain the issue to them to see if there's anything they can do on their end. The server you're trying to connect to is:

chat.psychcentral.com (209.236.120.128)

which they may ask for. Good luck and I'm sorry to hear you're still experiencing issues.

DocJohn
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Don't throw away your shot.
Thanks for this!
Crew, John25
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