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  #1  
Old Mar 14, 2006, 10:05 PM
SleepsWithButterFlies SleepsWithButterFlies is offline
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Here's the actual text of the letter that they're sending out to vets, READ IT ALL its cat and dog food
dated March 6, 2006:

(bolded)
IMPORTANT PRODUCT QUALITY NOTICE
(end bolded)

Recently we withdrew several specific code lots of ROYAL CANIN
Veterinary Diet Canine and Feline canned diets. All hospitals
purchasing the products involved have been notified directly. These
specific code lots contained excess levels of Vitamin D3 due to an
error originating with the vitamin-mineral premix supplier. Since the
error has been detected we have stopped using this supplier and put in
place systematic vitamin D analysis and enhanced our quality checks in
finished product. Recently we have received additional results of
analyses indicating that other earlier lots of ROYAL CANIN Veterinary
Diet canned and pouch products are affected. Therefore we are
expanding the withdrawl to include the following batches of product

(bold
* ROYAL CANIN Veterinary Diet Feline CALORIE CONTROL CC in gell
canned (date codes of April 2007 and earlier)
* ROYAL CANIN Veterinary Diet Feline RENAL LP pouch (date codes of
June 2007 and earlier)
(end bolded)

Our records indicated that you may have purchased some of the affected
products. These production code lots should not be fed to cats.
Please contact your clients currently feeding these products to
determine if they are feeding an affected code lot. Our veterinarians
and sales representatives are also available to support you at all
times. Affected code lots should be destroyed in a manner that will
ensure that the product is not inadvertently fed to pets.

You may contact your distributor for product replacement or efund.
Please do not hesitate to contact your ROYAL CANIN Veterinary Diet
representative or our veterinary technical support team at
1-800-592-6687 with any questions or concerns that you may have.

We have taken all appropriate actions to ensure that this type of
error does nor recur. (bolded) All subsequent code lots have been
tested and, other than the production lots noted above, can be used
with confidence. (end bold) We genuinely regret that this has
occured. These steps are consistant with our pet first philosophy as
we place the highest priority on the health of pets. We sincerely
thank you for your support.

Respectfully yours

Denise A Elliot BVSc PhD Dipl ACVIM Dipl ACVN
Director of Scientific Communications
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  #2  
Old Mar 14, 2006, 10:22 PM
darkeyes darkeyes is offline
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Member Since: May 2001
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Posts: 6,684
I saw this re-call in our local newspaper,last week, that's ashame. PET FOOD  ROYAL CANIN like a recall Fortunately, I was relieved to know I do not use their products, but was very upset for those that do.
I hope they have caught this on time before it really gets bad.
Take care everyone,
Roe

((((((((((((((( our pets ))))))))))))))))))
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PET FOOD  ROYAL CANIN like a recall
  #3  
Old Mar 14, 2006, 10:25 PM
SleepsWithButterFlies SleepsWithButterFlies is offline
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Sadly Roe if you look the affected food goes WAY back and to 2007 so hard to say ALL the vets will catch all the people who used this food....thats YEARS of blown kidneys PET FOOD  ROYAL CANIN like a recall
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  #4  
Old Mar 14, 2006, 10:26 PM
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LMo LMo is offline
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Location: Pacific NW
Posts: 6,224
oh no... I feed my cats Royal Canin food. Not those particular products, but still....
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  #5  
Old Mar 14, 2006, 10:28 PM
SleepsWithButterFlies SleepsWithButterFlies is offline
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LMO I would ditch it and switch to something else NOT by this company...look at how long and how much food was affected...and a lot of this is yet to be known..I bhave sat in this meaning to post it for weeks
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  #6  
Old Mar 14, 2006, 10:31 PM
darkeyes darkeyes is offline
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Member Since: May 2001
Location: US
Posts: 6,684
Oh man, that really is so very sad. Oh, I pray all the food and grain suppliers post the re-call. Last summer, at my local Agway store, there was some company that makes horse feed,that had some kind of fungal growth or something, not owning a horse, I'm not too much up on that sort of stuff, but one customer was telling us her friend lost her horse a week previous to the reports of this, due to bloat. PET FOOD  ROYAL CANIN like a recall
Recalls for our pet food is as scarey as food re-calls in baby food, as far as I am concerned. My,dogs are my kids as far as I am concerned, so re-calls pertaining to their food is just as scarey.
Take care now,
Roe

PS
May we can all take time to make a copy of this re-call or obtain one, and post them every place we go, to help get the word out? Can't hurt,eh?

((((((((( sleeps ))))))))))))))
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PET FOOD  ROYAL CANIN like a recall
  #7  
Old Mar 14, 2006, 10:34 PM
SleepsWithButterFlies SleepsWithButterFlies is offline
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Roe they sent letters to the vets that carry the food but they have not posted it as of last I seen anyhow to their website..bad pr I guess...and sad to say..I bet not many vets read each letter from these companies and call all customers from way back to current.,Good idea on getting the word out...
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  #8  
Old Mar 15, 2006, 03:04 AM
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SeptemberMorn SeptemberMorn is offline
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Location: CA
Posts: 22,211
Yikes! I fed Caesar a bag of their dry cat food last year! He's fine, though. Maybe he didn't get enough to cause harm. I hope! PET FOOD  ROYAL CANIN like a recall
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  #9  
Old Mar 15, 2006, 03:28 AM
SleepsWithButterFlies SleepsWithButterFlies is offline
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I don't know Sept..I had a lot of those pouches RX diet and I tossed them..I personally wouldn't freak too much but might get a blood profile ..also anyone who has a pet should contact their vet and let them know they should have a letter soon and to read it...I am stunned they could f up for so long
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