Why am I being hurt by a service that should help me?

Right back at you.

i got to say that not all mental health profesional are this way its sad you found them to be like this, now if you were paying for this service you would change service but the nhs doesnt have that facialty you can only change if you move to a diferant bourgh
we moved from one to another and the team hubby sees is a lot better but still miss appointments

my own cpn told me last week she has been where i am so that also helps
and the dictors surgarys have been good to us
also n our attempts of suicide neither the paramedics or the docs and nurses were horrible again i think its depends on each area and how they are worked i know its no excuse for bad maners but next time they talk to you like dirt write a letter of complaint

if you are not up to looking for therapists over the phone try over the internet then you can email them

again sorry you are having dificulty with our NHS

Just when I thought my bad experiences with these people was over ...........
I self harmed tuesday night and it went deeper than I wanted it to, trying to control the depth of the cut when you are in crisis is nearly impossible eh? So after I'd calmed down a bit I panicked and realised that I needed to have stitches, but it was 11pm and I live 20 miles from the hospital and am on my own. Also after my previous experiences with the emergency room staff I was too distressed to go to hospital alone. Then I remembered that my Care Plan states that I can ask for help to get me to hospital, so I swallowed my pride and fears and called the Crisis Team. I explained that I wanted help, but I didn't know what help I wanted or could have - I just wanted help....I was in tears and begging. I have no idea what I said but the next thing I know the phoneline went dead. The Crisis Team nurse hung up on me. I phoned back and asked why she hung up and she said she did it because I was shouting and I swore. I explained I was in crisis and wasn't really aware of what I was saying. I then told her that I have been told to call for help when I need it to get to hospital. She said she couldn't come and pick me up and as she was a mental nurse she couldn't come and stitch me. I hadn't ask for those things, what I wanted was for her to phone an ambulance and explain the situation (so they don't get the police calling on me as has happened before) and then for someone to meet me at hospital. But she wouldn't listen to this....and hung up again. The last thing I heard her say was "I don't care". By now I was frantic. My leg was bleeding, I was being rejected by people I am supposed to trust and I didn't know what to do. I phoned the Samaritans in floods of tears and spoke to them for an hour. Eventually I went to bed and fell asleep, exhausted from the crying and hyperventilating. Before I fell asleep I left a message on my CPN's answerphone - I was pretty hysterical and crying. The next morning I was woken by my CPN calling and I told him all what happened. He contacted the Crisis Team to see why they didn't help me and the story he was told was that they terminated the calls because I was being abusive. I wasn't abusive.....I was in crisis.....I was asking for help and wasn't being listened to. My CPN knows I'm not the abusive type and tells me he doesn't believe them. He then picked me up and took me to the hospital. He had to do most of the talking for me because I was so traumatised. Because nearly 16 hours had passed since the cut they were unable to stitch up my leg. I am now sitting here with a 6 inch long, deep cut with 3 anchor stitches and several 'steristrips'. The wound is still half open (about 3rd inch open) and bleeding and weeping - and painful when I move. All because the Crisis Team nurse couldn't think and do what I needed her to do - act for me in my crisis. I will take weeks to heal and I'll be left with a bad scar. I have now deleted the Crisis Team phone number from my phone - I will never call them again.
My CPN was brilliant and every silly negative thought I've had about him has gone away - he was there for me when I needed him. He was so supportive.
Thanks for reading this - I needed to get it off my chest as I'm still very upset that it all happened

No one gives a s**t............

{{{Lennie}}} sorry you are hurt and alone.

Lennie,

I'm sorry that you're having such awful experiences. You don't deserve to be treated that way. But I'm glad your nurse came through for you.

Sending best wishes your way.

--splitimage