Saved by the state Attorney General...!

seeker1950 · Feb 03, 2009, 05:21 PM

Okay, well, I posted a month or so about the "Antivirus 2009" virus for which I was charged around $50. This was a pure virus designed to get money from unsuspecting people like me. I disputed the charge on my credit card bill, which showed up as being from Moscow, Russia. I followed a fellow member's advice here and filed a complaint thru the WV State Attorney General's office of consumer protection. Prior to resorting to this, I had disputed the charge repeatedly with the GM Mastercard company, and all I got back was "not enough information" provided and they were going to go ahead and give my money to these criminals. Even yesterday, I rec'd an email from the GM Card company saying they were going to pay the Russians. Today, however, I rec'd a letter from the credit card company saying they had reimbursed my account for the amount they had paid, and apologizing for the inconvenience. The Attorney General's office did something, and saved me the expense. I feel vindicated.
Patty

bebop · Feb 03, 2009, 05:31 PM

that is awesome! you were the good squeaky wheel this time! woo hoo!

free2beme · Feb 03, 2009, 05:46 PM

woo hooo ~~!!!!!!!!!!!!!!

good job!!!!!!!!!!!!!!!

AAAAA · Feb 03, 2009, 07:16 PM

That's awesome! My son got that virus, luckily there was no private info on him computer. The geek squad told us that it would get by any antivirus and that we'd have to do a complete system restore. Trend Micro is expiring this month so we bought Web Root essentials from Best Buy. It not only detected the virus (trend did not even though I have them set to check for updates daily and scan every other day) but it removed the virus without us having to reformat the computer.