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Felix12345
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Default May 18, 2017 at 06:21 PM
  #1
I signed up for betterhelp a few days ago and was connected with a T. I have a few questions for anyone with experience using betterhelp.

1) How often does/did your T reply, mine replies once a day 3-4pm?

2) If you change T's do you keep your room and the e-mail transcripts that have already taken place so the new T can read what's already been typed out?
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annielovesbacon
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Default May 18, 2017 at 11:29 PM
  #2
It depends on the T, I had one T who would respond several times a day and one T who only responded once a day.

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Default May 19, 2017 at 05:12 PM
  #3
I had the same experience. My first T on BetterHelp replied within a few hours. The second one replied once a day.
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Default May 20, 2017 at 03:37 AM
  #4
Quote:
Originally Posted by Felix12345 View Post
I signed up for betterhelp a few days ago and was connected with a T. I have a few questions for anyone with experience using betterhelp.

1) How often does/did your T reply, mine replies once a day 3-4pm?

2) If you change T's do you keep your room and the e-mail transcripts that have already taken place so the new T can read what's already been typed out?
I'm glad you have gotten signed up. I hope it is helpful for you.

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"I feel like an outsider, and I always will feel like one. I’ve always felt that I wasn’t a member of any particular group."
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pikenbass
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Default May 20, 2017 at 08:48 PM
  #5
I'm not sure if the transcripts stay when you switch. You can always copy and past them into a word doc but if its long your new therapist might not have the time to read it.

My therapist there responded twice a day during the week usually, sometimes more. If you're only at once a day and the responses aren't in depth then switch.
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