[Tart Cherry Jam]

She signed me up for neuropsychological testing. Did the testing. Was incredibly late with the results. Said that she would be available any time for further discussion. Was not available. Did not give me the bill so I could not file for partial reimbursement with my insurance. I sent numerous emails about both the bill and the need to follow up as she promised. During the year, I received one email that said that she was traveling. That was it.

I am considering filing a board complaint. My primary goal is to obtain a superbill so that I can get reimbursement. Neuropsychological testing is not cheap.

I understand that she might get hurt as a result of a board complaint, if I file it, and I do not want this to happen to her, but I do not know how else to obtain the bill.

Note that her assistant whose job it was to supply me with the superbill has also gone incommunicado.

I have never dealt with a provider like this. Had I known she would refuse to communicate or provide documentation, I would gave engaged a different neuropsychologist: I did my research and narrowed down to several options.