A Bad/Wrong Decision?

This week I went to HR about an issue I was having at work. My boss was out of the office so I couldn't go to him, and I assumed that HR is the one to speak with when you're having issues.

I told HR that I am totally burnt out & that I want to leave the company because of a specific task I feel wastes our precious time and takes far too long.

As a result of talking with HR, HR then decided to call a meeting between myself, my boss, HR & the CEO to discuss our internal process. HR told me that the CEO respects me. I am the most senior person in my dept.

And the end result is positive: I am now meeting 1:1 with my boss to work on reducing inefficiencies in the entire process.

BUT my boss is very angry with me and told me that I should have spoken to HIM first.

However, when I first approached HR, I told her that I didn't wish to go above or around my boss AND that I just needed to talk to someone about it.

Also, I made a direct point of telling both HR and the CEO that my boss is the BEST boss I've ever had, and that my issue has to do with this particular process we have in place.

So, my question is: did I really do the wrong thing here? I mean, isn't HR existing in part for the purpose of supporting employees with any issue at work?

AND, who's to say that IF I had talked ONLY to my boss, that the end result would have even happened?

For all I know he may have just asked me to find ways to be more efficient with the task myself. And now, as a result of this bigger meeting, I am able to provide input on how to improve the process and lessen the time it takes to complete this one task for everyone involved.