[Picassoschild]

I let a vindictive little man get the best of me the other day. I cussed him out over the phone (abiet, he deserved a talking to, but not the tongue lashing I gave him). I was tired (it was after running many calls in a 24 hour shift) and they were not getting up for a call. So it was being giving to us.

This was after a week of this man being rude and childish to me for no apparent reason. And I just sorta snapped. I had been doing so good recently, I had been happy and everything and this has sent me into this downward spiral of self hate. And also worry about my job, because he has a way of spinning things to make himself sound like everyone is out to get him, when in fact, he is the one in the wrong. He is also a dispatcher, and dispatches vindictively. Working trucks with crews he does not like harder than the others, the last time he was dispatching with me working I ended up with heat exhaustion. So...I ask what the best way to deal with this type of person? You confront him face on and he lashes out with such venom, I don't know if I can handle it personally...

[Moose72]

Kill em with kindness.

You'll feel better than if you get worked up. Btdt and I know how very difficult it can be.

[Trippin2.0]

Idk the environment you're in, but such characters usually need an audience for you to have any success with getting them off your back. eg. If you CAN, I'd ask for a mediator, preferrably a superior, siting you want to resolve work place friction before conflict ensues... What you then do is, you tell him that his behaviour toward you was very hurtful, you want to understand why he treats you like that. THEN, before he responds, apologize for lashing out at him, but it was bcoz you were hurt and confused. That way, a superior knows whats going on, WITHOUT you having to point a formal finger i.e file a complaint or whatnot. Alternatively, you could give him the same speech informally (really, you're 'apologizing' who could object) infront of a key audience whom you think would be beneficial to your cause... So that way, if he does decide to play the victim, the people who matter will know you're not a vindictive character, but an honest and humble team player... Just a thought.

[wing]

Try to block out his idiocy and reply like you would to a "normal" person. People like that may enjoy upsetting others.

My view is that these people who do this try it because they can get away with it. Set him against a 6'4" burly truck driver with the same behavior and see how he behaves.

Very likely, he would crumble; I've seen that happen.

I've also seen attorneys who thought they were superior get themselves
flattened in a courtroom by verbal discipline that put them in their place but fast!

It's all in knowing the motivation of the person who is behaving that way.

Remember that arrogance is largely the result of ignorance. Discipline the arrogance by informing the abuser that you know that's what it is and you will likely see a calmer, more reasonable person the next time you have a conflict with him.

Either overthrow his reasoning or go over his head for relief. IMHO I believe it works.

Your identity is "Picasso's child". With that in mind, I assume that you are probably an artist. Remember that the artist is a very, very sensitive person, so arrogance thrown your way may be strong triggers for you. It would be for anyone, though, I think. Get calm inside first, then discipline. That's the way people learn civilized behavior, Picasso--training (which is discipline).

Genetic

[BipolaRNurse]

Just remember: The one whom you allow to anger you, conquers you.