Howcan I deal with unaware, untrained, stupid, vague, tangled bureaucratic people IN PUBLIC???? Yesterday I became very rude and sarcastic ALL DAY when I got the runaround and around and around and around. For the first runaround, I wasted nearly an hour trying to find the lab in a hospital building, and maybe over a dozen people did not know where it was, or gave me such confusing information that I still could not find the lab. I hated to hear my own voice when I was like that!! But I was so frustrated, that each next person got even more of a brunt of my rudeness and sarcasm than the one before!!!

When I am at home and the bureaucratic machine is grinding me up on the phone, I'm going to smash an ugly coffee mug with a hammer. That's the plan, but I have not bought my thrift store mugs yet. But in public -- what I can I do?

Do any of you have a solution that you use in public, rather than getting rude and verbally abusive to f**k ups?

Years ago, when a receptionist was rude, at an office where I had a doctor's appointment, I confronted her and told her she could not talk that way to me. I walked out, and started power walking to go home. I picked up a rock the size of a tennis ball. I wanted to hurl it across the street -- but I was afraid, now that I was diagnosed "crazy" that somehow I'd be arrested. So I kept power waking, in a rage (rude people are a huge trigger for me!) and squeeze the rock. Throwing it wold have been a huge relief but I could not do that.

[Sunflower123]

Originally Posted by flowerbells

Howcan I deal with unaware, untrained, stupid, vague, tangled bureaucratic people IN PUBLIC???? Yesterday I became very rude and sarcastic ALL DAY when I got the runaround and around and around and around. For the first runaround, I wasted nearly an hour trying to find the lab in a hospital building, and maybe over a dozen people did not know where it was, or gave me such confusing information that I still could not find the lab. I hated to hear my own voice when I was like that!! But I was so frustrated, that each next person got even more of a brunt of my rudeness and sarcasm than the one before!!!

When I am at home and the bureaucratic machine is grinding me up on the phone, I'm going to smash an ugly coffee mug with a hammer. That's the plan, but I have not bought my thrift store mugs yet. But in public -- what I can I do?

Do any of you have a solution that you use in public, rather than getting rude and verbally abusive to f**k ups?

Years ago, when a receptionist was rude, at an office where I had a doctor's appointment, I confronted her and told her she could not talk that way to me. I walked out, and started power walking to go home. I picked up a rock the size of a tennis ball. I wanted to hurl it across the street -- but I was afraid, now that I was diagnosed "crazy" that somehow I'd be arrested. So I kept power waking, in a rage (rude people are a huge trigger for me!) and squeeze the rock. Throwing it wold have been a huge relief but I could not do that.

I know how wound up the grind can make you but in general it only tears yourself up inside. I know because I get frustrated to a lesser degree and am pretty impatient. It usually works out better if you can be calm but persistent and firm. You could take deep breathes or count to ten and back down or use the calm app. Best wishes.

[5150DirtDiva]

I can't! I completely fly off the handle, it is ridiculous!

[Wild Coyote]

Deep breathing and calm persistence.
I usually smile a lot and sometimes, joke around in good humor. This approach often spurs others to help out as efficiently as possible and/or to "go the distance" on my behalf if there is a challenging situation.

We are each/all only human.
We each/all hope to be treated well (with respect) by others we encounter. The same goes for customer service reps, etc.

Lots of very frustrating events take place; yet,I get more bees with honey than with vinegar. (More assistance, too.)


WC

[luvyrself]

Originally Posted by Wild Coyote

Deep breathing and calm persistence.
I usually smile a lot and sometimes, joke around in good humor. This approach often spurs others to help out as efficiently as possible and/or to "go the distance" on my behalf if there is a challenging situation.

We are each/all only human.
We each/all hope to be treated well (with respect) by others we encounter. The same goes for customer service reps, etc.

Lots of very frustrating events take place; yet,I get more bees with honey than with vinegar. (More assistance, too.)


WC

-----response. I so agree w you! The old kill them w kindness approach is much more likely to be successful and not burn your bridges than anger. Another old adage is never let them see u sweat. Anger just plays into all that stigma. If things r really messed up, get names and write a very stirring letter to someone high up in that organization showing why it is to their advantage to treat u and others fairly. U can copy a legislator, blind copy or one that shows on the letter. Ironically i used to take cheap glassware out to a field and threw it when i was in school, but i can see there was a far easier solution right under my nose by just going to the proper person in charge.

[bizi]

Catch more flies with honey....
but in reality...the squeaky wheel gets the oil.
bizi