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Poohbah
Member Since Jul 2011
Location: usa
Posts: 1,480
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#1
i finally got a new laptop. it works great except i noticed sometimes when i press the "capslk" key, it cannot be undone. i have to restart for the issue to go away. is this enough of an issue to return the laptop?
__________________ "Think occasionally of the suffering of which you spare yourself the sight"~Albert Schweitzer |
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Legendary
Member Since Mar 2018
Location: United States
Posts: 10,760
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#2
You might want to take it to the place you got it to see if they can fix it rather than returning it. Did you get insurance on it?
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TerryL
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Poohbah
Member Since Jul 2011
Location: usa
Posts: 1,480
12 1,308 hugs
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#3
i got it from amazon and the deadline to return is 9/29. the capslk issue came up from day one but at the time i did not know what was causing it. only realized just now it was because the capslk key gets stuck. i did not get insurance on it.
__________________ "Think occasionally of the suffering of which you spare yourself the sight"~Albert Schweitzer |
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Member
Member Since Feb 2020
Location: NYC, USA (grew up in Brooklyn)
Posts: 252
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#4
It's an annoying problem that you should not deal with. Amazon is very easy to deal with. If you don't return it, this falls on the manufacturer to fix. Remember you should NOT have to pay any return shipping fees bc the item is faulty.
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TerryL
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Account Suspended
Member Since Sep 2022
Location: usa
Posts: 30
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#5
First consult customer care and get the service from them.
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