[NuckingFutz]

If there are any computer experts here, I have my PC up and running but I ran a program and it froze my computer. Reloaded everything except the audio part. I have tried everything. I have gone to my PC's mfg, I have gone the microsoft website, Intel, and still can't find this silly thing.

If you might be able to help, send me a pm.

Thanks in advance!

[sarek]

I am not much of an expert myself but in order to help you we need a bit more specific information such as:

-What exactly have you been trying to install
-What is your windows version
-What is the make and type of your audio card
-Did the audio card work properly before you installed this program
-Which steps have you already taken

[NuckingFutz]

I am looking for an audio card to listen to music to. I'm using a Gateway, model MX6131. Don't know the make and type of my audio card...clueless about
it.

The audio card worked when I got this gift but it crashed when a site froze up on me. I reloaded everything but I believe I encountered a trojan virus (that's what my system and utilities software tell me). I reloaded everything but the device drivers disappeared. I borrowed a disk but it doesn't have the right audio device on it. I went to the Gateway and put in my model number but the device still didn't work.

(pauses to pop a klonopin).

Rohag came up with a wonderful device driver installer. I guess I will return the piece of crap I bought today. Avanquest sux! Don't buy from them.

Anyway, I am enjoying everything else though.

[(JD)]

Have you used your virus checker on the audio card yet? Maybe it's what crashed your computer?

[NuckingFutz]

I ran a scan before I installed...it still failed. Rohag suggested DriverZone. Sounds reasonable. I ordered Device Driver Pro and now they want $38 just to help me with the issue (the software was less money than that). I'm going for a refund.

There are some free download sound devices on my computer's mfg website which are absolutely free and they even tell you how to install them. I have a couuple of computer techs at my local mental health center that love helping me because I just let 'em go haywire and they haven't done me wrong yet.

I'm also having problems with Coke version 1 and pizza version 2...nervious eating I guess but thanks for the help.

You might check out your mfg website and look under support and drivers and dowloads.

Good luck to you.

[sarek]

Just in case trouble persists, also check your hardware configuration under windows. You may have an IRQ conflict although that is quite rare these days.

[(JD)]

If you didn't wipe your hard drive, why then can't you use system restore? What exactly is your error message saying?

OR:

We can try to install the drivers manually. It looks like whenever your machine crashed, someone reloaded Windows without installing the device drivers.

Let's start by trying to install the sound driver first. This one we may have to do manually but the others should be automatic. Give this a try:

1. Go to: http://downloads.sourceforge.net/sevenzip/7z465.exe and download the 7zip archive manager
2. Download, save, and install the utility to your computer
3. Once the utility is installed, go ahead and re-download the sound driver package
4. Save the package to your desktop (or someplace easy to get to)
5. Once the package is downloaded, find it, right click it, and choose 'Extract Here...' or something in similar nature. Basically we are going to extract the contents of the package and manually install it

6. Once the contents are extracted, go to START
7. In the START menu, right click 'Computer' and choose 'Properties'
8. In the upper left hand corner, click 'Device Manager'
9. Find your Multimedia Audio Controller, right click it, and select 'Update Driver...'
10. Click 'Browse My Computer for Driver Software'
11. Click the 'Browse' button at the top
12. Navigate to where the extracted files from that driver package are
13. Browse into the extracted folder and choose the file listed. If there are multiple ones, pick one and and if it is right, the installer will continue. If not, the installer will display and error and then you would simply go back and try the alternate

14. From here, the installer should walk you through the rest of the simple steps of manually installing the driver package

As far as your other drivers go, I would recommend going to Gateway's site and searching for a Modem driver for your computer's model. The sound driver should be taken care of at this point and the Ethernet driver may be an attached wireless adapter you have. You may have to look for a driver for it on Gateway's site OR if you purchased the adapter you would need to go to the device manufacturer's website and obtain a driver there.

any help?

[NuckingFutz]

Got suround sound now! Everything is working except the DVD player. System wants a DVD Decoder. I got all my media drivers installed or so I thought. I'm happy as is, but when it comes to this laptop, I'd like to have a "clean install" and watch movies at a later date. So now I go find out what DVD Decoder is. This should be fun.

Oh look, leftover pizza!