re-evaluation?

My T suggested getting re-evaluated today. My NP is super nice and I have been with her for 2 years. She knows me really well, but...I don't feel like I can rely on her.

I called her at 8:50 this morning letting her know that I am having a REALLY REALLY hard time right now and she still hasn't called me back...7 and a half hours later. The ONE time I call, ask for help, let her know that I need her (she constantly tells me to call her if I need her because I never do) and I get nothing.

OK, maybe she is super busy, it was a holiday yesterday. OK, maybe she is out of the office, shouldn't she have put that on her VM? She carries her cell with her all the time. Can't she take 5 minutes between clients to just call me back and let me know she got my call and will call me back a little later to talk more?

IDK, Maybe I should get re-evaluated, but doesn't that mean I have to go over everything all over again?! Do they just take the notes she has, read 'em and ask me questions? How do I know if I can trust this new person to help me? Am I going to have to experiment with meds ALL over again?

I guess it could be worse, but still.....I just need help figuring this one out.