Avatar problem

May 27, 2011, 05:19 AM

I changed my avatar over a week ago and it is still showing my old avatar. Can someone help me with this please?

(JD) · May 27, 2011, 09:03 AM

I can try.

First, did you remember to "SUBMIT" the change, down at the bottom of the page...

IF you did that, then it would have refreshed that same page, but with the new avatar showing on the top of the page.

If there was a problem, it would have told you at the top of that page that it wasn't uploaded (downloaded??)

Did you get a message at all, or did you see your new avatar?

J

May 27, 2011, 11:16 AM

Quote:

Originally Posted by (JD)

I can try.

First, did you remember to "SUBMIT" the change, down at the bottom of the page...

IF you did that, then it would have refreshed that same page, but with the new avatar showing on the top of the page.

If there was a problem, it would have told you at the top of that page that it wasn't uploaded (downloaded??)

Did you get a message at all, or did you see your new avatar?

J

yes it loaded but wouldn't show up in my chat, the old one did and i did submit change at the bottom

(JD) · May 27, 2011, 12:37 PM

Oh ok. The one that shows up in chat is the one that is on your POSTS... that is your avatar picture. (There are two different pic options here) You need to change the one for your posts. You changed the one for your profile pic, not the avatar.

Your avatar shows in chat, and on posts.
Your profile pic shows on your profile page.

FooZe · May 27, 2011, 12:41 PM

Quote:

Originally Posted by carinheart

yes it loaded but wouldn't show up ...

My understanding is that if the image you're uploading isn't within specs...

Note: The maximum size of your custom image is 85 by 85 pixels or 29.3 KB (whichever is smaller).

... the system may go through some of the steps of uploading the file without actually installing it. Would that explain what's happening for you?

(JD) · May 27, 2011, 12:44 PM

Her pic specs are thus:
5.32 KB (5,446 bytes)
110px × 150px

Both within specs from my understanding

Quote:

The maximum size of your custom image is 400 by 400 pixels or 976.6 KB (whichever is smaller).

FooZe · May 27, 2011, 01:00 PM

Quote:

Originally Posted by (JD)

Her pic specs are thus:
5.32 KB (5,446 bytes)
110px × 150px

Quote:

The maximum size of your custom image is 400 by 400 pixels or 976.6 KB (whichever is smaller).

Both within specs from my understanding

I found my "85 x 85" spec at the bottom of the Edit Avatar page. Where did you find your "400 by 400"?

(JD) · May 27, 2011, 01:11 PM

ah!

Quote:

Note: The maximum size of your custom image is 85 by 85 pixels or 97.7 KB (whichever is smaller).

Is the avatar limit.

My reference came from guidelines (for signatures, alas)

Quote:

For signatures:

Links in your signature are okay, as long as they are to your personal site, a charity, a helpful resource or article you'd like others to know about, a project or non-profit effort. Generally, no self-promotional links are allowed in one's signature; exceptions, however, may be made on a case by case basis.
Pictures in signatures should be no bigger than 30 Kb in size AND 400 x 150 pixels in dimension (60,000 pixels in total dimension size). Your signature picture can be of different dimensions than 400px x 150px, as long as its total size is less than 60,000 pixels.

http://forums.psychcentral.com/showthread.php?t=3643

Either way, her pic is still under the size limit, at 5.32 kb, right?

It's that she's changing the profile pic and that isn't the one that shows in the chat rooms

May 27, 2011, 01:12 PM

the one i tried to use is in my signature, that is the one i wanted and it was 85 x 85

i can use the ones that are preloaded but not the one i have in my signature or any other custom one i want

(JD) · May 27, 2011, 01:14 PM

Carinheart, the one that is here in the post, under your name on the left, is the pic that shows in the chat room. You would have to change THAT picture to the other to have it show in the chat room.

May 27, 2011, 01:18 PM

Quote:

Originally Posted by (JD)

Carinheart, the one that is here in the post, under your name on the left, is the pic that shows in the chat room. You would have to change THAT picture to the other to have it show in the chat room.

I did and it still isn't showing, it shows the original one , which was a head with a ? mark in it.

May 27, 2011, 01:28 PM

Quote:

Originally Posted by carinheart

I did and it still isn't showing, it shows the original one , which was a head with a ? mark in it.

It is showing now, I decided to clear my cookies and cache and close out and come back and now it's there. Either that worked or someone here helped!

thanks everyone!