[winterglen]

I have three medications that I'm supposed to pick up every month. I call in my prescriptions and then later get notified that all of my prescriptions are available for pickup.

So I drive over, and then they only have two of them ready. I either have to drive to another Jewel Osco or wait a few more days and go the Jewel again to get the third one filled.

I have asked again and again and again that I want to pick up all three together. I have called ahead to ask if they have it, but when I get there they don't. I have tried to move my prescription orders to another location but they only transferred one of them over. I have explicitly explained to several people that I want all of them together many times. They keep making the same mistake. I feel like I'm banging my head against a wall trying to ask for my prescriptions together.

I don't know what I'm doing wrong. It's usually my fault when something like this happens because I'm too stupid to know how to handle it the right way. Why am I such a stupid failure?

[Altered Moment]

Haha. I would be willing to bet you $100 that it has nothing to do with you. It has totally everything to do with their incompetence. I could write you a whole book on all the ignorant and incompetent organizations both government and private I have dealt with in the past year. It blows my mind. No it is not your fault.

I would tell you to go to another pharmacy altogether but I am sure it is your insurance company making you get them there. Oh and then my parents could tell you all kinds of stories about how medicare made them go mail order and how screwed up that gets having nothing to do with my parents.

[ChangingMyMind]

I second zinco here. Definitely not your fault. CVS is a pain in the neck BUT my insurance requires that I go there. If there is no CVS in the area you are required to mail order. Ridiculous!

[shabur]

Are you able to use a Target pharmacy? They are very accommodating. You can manage your Rxs online. You can set up auto-refill so the pharmacist refills without a call from you and when your refills run out they automatically call your Dr to update your refills. I get calls/texts letting me know when my Rxs are ready for pick up. Its pretty seamless.
The only problem I've run onto is when my T doesn't get back to them. If, when I go to pick up, my T hasn't called back they will call again. I will sometimes send my T a text letting her know they are waiting to hear and I am at the store waiting. Once they have the approval they can usually fill it within 20 minutes (there's always something to shop for at Target during those 20 minutes), unless they don't have it in stock which I have encountered only a few times in the past 10 years.