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View Poll Results: Which way does your T generally prefer you to contact them?
Email 27 44.26%
Email
27 44.26%
Phone 16 26.23%
Phone
16 26.23%
Phone- office phone/receptionist 11 18.03%
Phone- office phone/receptionist
11 18.03%
Phone- voicemail, then calls back as needed 20 32.79%
Phone- voicemail, then calls back as needed
20 32.79%
Text 9 14.75%
Text
9 14.75%
Other 1 1.64%
Other
1 1.64%
Multiple Choice Poll. Voters: 61. You may not vote on this poll

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  #1  
Old Jun 18, 2012, 10:28 PM
dolphingirl dolphingirl is offline
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Member Since: Feb 2012
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It seems like almost everyone's T has a different way that they prefer to be contacted from something informal such as text to an office phone. I'm curious what the most common way is.

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  #2  
Old Jun 18, 2012, 10:32 PM
stopdog stopdog is offline
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The therapist has not really told me - she has called, emailed and texted me for things such as schedule changes. Usually email. I find it the least intrusive.
  #3  
Old Jun 18, 2012, 10:42 PM
Anonymous100153
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Email. I probably could text message but I prefer not to, and my therapist does not like the phone. I'd only call him in a real emergency.
  #4  
Old Jun 18, 2012, 10:49 PM
Anonymous37798
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My therapist has offered phone calls, but I feel that is too invasive of her privacy, so we keep in touch through email.
  #5  
Old Jun 18, 2012, 10:51 PM
dolphingirl dolphingirl is offline
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Member Since: Feb 2012
Location: US
Posts: 217
Or which way is most common. Some Ts may not outright say that they want to be contacted in x way, but if a client starts receiving phone calls from them T probably prefers that way or that way is most convenient for them. That could happen with anything. Mine never said a certain way, but T started emailing me and the only phone number I have is the one with the secretary.
  #6  
Old Jun 18, 2012, 11:12 PM
Anonymous32925
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I prefer to text my T.

As a T, if they allowed me to email I would, but they don't, so it's they leave a voicemail then I call back. Blah.
  #7  
Old Jun 18, 2012, 11:14 PM
northgirl northgirl is offline
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Member Since: Mar 2012
Posts: 141
Only ever relied on the office phone/receptionist for scheduling issues. Almost emailed T when I was in a crisis, but we've never discussed communication boundaries and didn't want to have to if that wasn't allowed :/
  #8  
Old Jun 18, 2012, 11:22 PM
Anonymous32910
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I use the phone for any contact with my T. During office hours I just leave a message with the secretary and he always gets back to me very quickly. After hours there is an answering service number and they get hold of him right away. He doesn't offer email, and even if he did, he'd probably be horrible about it. He doesn't access him computer at work except only occasionally (usually it's packed away in his briefcase).
  #9  
Old Jun 19, 2012, 02:20 AM
crazylife crazylife is offline
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I'm not allowed to contact him outside sessions unless it's requesting a change of appointment which then i email but i usually get a few cheeky 'i need to vent emails' through.
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  #10  
Old Jun 19, 2012, 05:13 AM
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healed84 healed84 is offline
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My T has never told me what he prefers, but I know if it is for something more informational.. Schedule changes, co-pay, etc, his receptionist would be much more help than he. So, I would call his receptionist. I call and leave a message with her if I need to talk to T, T has texted me once before and e-mail has never be discussed.
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  #11  
Old Jun 19, 2012, 06:17 AM
Anonymous43209
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email is all she will allow the rest is forbidden
  #12  
Old Jun 19, 2012, 06:48 AM
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WikidPissah WikidPissah is offline
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Member Since: Jul 2010
Location: New England
Posts: 10,718
I can contact him several ways: email (which he only checks in the evening), Office phone, wireless phone, text. The easiest way is text, he likes that because he can just see it and doesn't have to go thru voice mail to find out if it's urgent.
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  #13  
Old Jun 19, 2012, 07:03 AM
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Fresia Fresia is offline
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I think it is helpful to ask upfront how you can reach them, whether it be for appointments or in crisis as you never know what might come up.

Per T, the only way to reach her is by phone but there are options... sometimes she does actually answer (rare), voicemail (more typical), or can select the option to page in an emergency for immediate counseling within an hour. I have used this option once and she did call back in an hour which appreciated her following through as she said she would. This has not always been the case with other T's.
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  #14  
Old Jun 19, 2012, 07:17 AM
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granite1 granite1 is offline
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i can call and leave a message and she will call back
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  #15  
Old Jun 19, 2012, 07:42 AM
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carly011 carly011 is offline
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Member Since: Jun 2012
Location: Minnesota
Posts: 208
She allows me to email her, she is the one who actually asked me to start and encourages it. She says i can email her however often i feel like i need to, no limit. We haven discussed phones or texting because she knows i hate phones!!!
  #16  
Old Jun 19, 2012, 08:09 AM
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childofyen childofyen is offline
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Member Since: Jul 2011
Location: New England
Posts: 279
We've never had a conversation about communication between sessions. The few times I've called and asked for a return call, she has called me back right away. I'm not sure if I would like to email her... I'd be afraid I wouldn't stop emailing her.
  #17  
Old Jun 19, 2012, 10:13 AM
Anonymous47147
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Email is the most frequent way. Howeveri also text her. I have her cell phone but only call her on occassion.
  #18  
Old Jun 19, 2012, 10:15 AM
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pbutton pbutton is offline
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Member Since: Jul 2011
Location: in a house
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I am allowed to email or call and leave a VM. I have banned myself from doing either, but as far as I know I am still technically allowed to do so.
  #19  
Old Jun 19, 2012, 11:03 AM
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BlessedRhiannon BlessedRhiannon is offline
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Member Since: Feb 2011
Location: Texas
Posts: 2,396
My T has encouraged phone calls, email, and text. She knows I won't abuse it, and she just wants me to reach out to her in whatever way I feel most comfortable. She has used all 3 methods for contacting me regarding scheduling changes. When my T asks me to send her a quick update, I text. If I need to process something or just tell her something, but don't really require a ton of feedback, then I email. If I'm really struggling and need feedback or just to talk to T, then I call.
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  #20  
Old Jun 19, 2012, 11:07 AM
Anonymous43207
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When I've needed to call for something, I've left a voicemail. ONE time she actually answered and I was so shocked I could hardly speak. LOL!
  #21  
Old Jun 19, 2012, 03:01 PM
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SoupDragon SoupDragon is offline
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Member Since: Oct 2010
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I use e-mail, but know my T would prefer that I telephoned.
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  #22  
Old Jun 19, 2012, 03:45 PM
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lostmyway21 lostmyway21 is offline
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Member Since: Dec 2011
Location: NYC
Posts: 2,208
My T doesn't seem to have a preferred method. We email or text interchangeably, and I can call I can call whenever I want if needed. If it was an emergency I'd call.
  #23  
Old Jun 19, 2012, 04:15 PM
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Thornsandroses Thornsandroses is offline
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Member Since: May 2012
Posts: 78
My T allows phone or email contact. But she doesn't prefer one over the other. If I need to get a message to her really fast, I need to call the receptionist and they will contact her ASAP. (like if I need to cancel that days appt) I go to a Mental Health Clinic, so the contact rules are not really set by her. I was told by her that HIPAA rules do not allow her to answer my emails. Something about encryption. But I can email her and ask her to call me or give her a heads up about somthing I would like to talk about in our next session.
  #24  
Old Jun 19, 2012, 08:16 PM
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Sunne Sunne is offline
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Member Since: Apr 2012
Location: Space
Posts: 393
I have a new T who encourages e-mail. He actually emails me out of the blue which is thoughtful. He also responds very fast. This works well for me as the phone kind of freaks me out. I mostly email administration stuff and once because of a bad flashback, hopefully he encourages me to process by email if I'm having a real hard time. That would be a helpful avenue for me!
  #25  
Old Jun 19, 2012, 08:29 PM
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BonnieJean BonnieJean is offline
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Member Since: Aug 2011
Location: in the windmills of my mind
Posts: 1,334
Email seems to work the best. I can leave a message on the office phone for a call back. She gave me her personal cell number but I've never used it except for a test call we did to be sure she'd get back to me. she doesn't text which is probably better for me.
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