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  #26  
Old Mar 13, 2014, 01:18 PM
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Leah123 Leah123 is offline
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Originally Posted by Amelia112 View Post
I was signed up with therapyq once and ever now and then I go to the website to look at the picture of the counselor I was assigned to. She has changed it recently and I thought like you, that it is not flattering at all any more. What was effectively a picture of her upper body, head, headspace etc. Is now a picture of only her face. Cropped, (which as a photographer makes me cringe anyway, lol) and therefore less clarity and quality. And the top space behind her head is BLACK! And her eyes look really funny now too as if someone has tried to sharpen them with a photo editing software. Absolutely a change for the negative.
So I thought well, I should go to her actual practice website (where she had the same changed picture now!) and send her an email and tell her that I think it's not flattering at all.
I didn't because I think it's none of my business any more. BUT, if I was still her client on therapyq, I would absolutely tell her. It made me uncomfortable seeing her new picture. I wouldn't want that in my head. And again, my photographer thing comes to mind - a picture is not just a picture when it represents someone people interact with daily. It's ok to give feedback on pictures, it should be ok. It's not like you are criticizing her, it's that picture you criticize. Online counselors should be especially open to comments on how a picture comes over, because it is the first (and lasting) impression a client gets of a part of their character.

Only my opinion though..
Gosh, that sounds exactly like the changes my therapist made, just exactly the same issue. I think she did it to make her face more prominent, but I don't believe the overall effect is an improvement, though I certainly don't want to offend her by saying so.

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  #27  
Old Mar 13, 2014, 01:19 PM
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Leah123 Leah123 is offline
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Originally Posted by paynful View Post
That's the thing... I'ts her professional representation of herself directed toward her clients. You are one of her clients. If it bothers you, you should mention it. However, I do believe it isn't worth your time dwelling upon it. It's her career, but your session. State your peace, and move forward. You have every right to say something about it (especially if it bothers you), but remember... she has every right to do nothing about it.

Maybe you should ask her why she changed it? Why does she prefer the new picture compared to the old one? Sometimes understanding a person's motives or preferences can help you acclimate or accept the new status quo.
I agree, I might possibly be justified in asking for something, like another photo, but certainly not in expecting her to change it just because I asked. It's all I can expect to just ask for what I want and hope she takes it in the spirit intended.
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  #28  
Old Mar 13, 2014, 01:20 PM
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AmysJourney AmysJourney is offline
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Originally Posted by Leah123 View Post
Gosh, that sounds exactly like the changes my therapist made, just exactly the same issue. I think she did it to make her face more prominent, but I don't believe the overall effect is an improvement, though I certainly don't want to offend her by saying so.
Haha, wouldn't the world be very very small if we were talking about the same woman!!
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  #29  
Old Mar 13, 2014, 01:50 PM
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I'd keep it lighthearted and say something like "I really miss your old photo!" But people that spend anytime with me know I make quirky but honest statements. The long explanation would annoy me but then that's me and my personality. I'm like just tell me you don't like it already! Too bad there isn't a like button. You're probably not the only one who isn't thrilled with it. That's usually the case.

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Thanks for this!
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  #30  
Old Mar 13, 2014, 03:09 PM
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If your T does a lot of on line therapy I think your feedback would be something that your T would want to know. If you are the only one T does this with then I would say ask for a picture.
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  #31  
Old Mar 13, 2014, 04:53 PM
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Leah123 Leah123 is offline
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Well, I tried to focus more on the positive and show her I was appreciative that she did tell me I could give her feedback. Here's what I wrote (minus the basic greeting and such):

I really love your prior photo. It exudes warmth, professionalism, and cheer with the bright background, colors and accessories visible, and the amount of light in the photo. Both pictures show your welcoming smile and you, of course, but in the current one, the lighting seems so much darker. I wondered if you'd consider reverting, of course I don't expect you to! I hope you'll forgive me for my unsolicited opinion. I just find the prior photo more... well, to me it says "(her name)" louder and more reassuringly than the current one. I hesitated a long while to say anything, I just miss seeing that prior photo, and realize my initial impression of loving that last one best isn't changing with time. Thank you for 'listening.'
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  #32  
Old Mar 13, 2014, 05:47 PM
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Well, I am so discouraged, though at least I didn't start a rupture or anything, sigh. She said she liked her last photo too. She said she understood how I was partial to it, because it was the photo she had posted when I selected her as my therapist. She says she changed it because the site she works for grades photos, and the higher the grade, the more prominently she is advertised on the list of available professionals. The site grades close up photos higher, so she enlarged it. (When she enlarged it, I guess it inadvertently got a lot darker.)

I wish I could offer to fix it for her so it wouldn't have that awful black halo around her head, it's so ominous looking, but... I found another photo of her online and I'll like... print it and cut it out and put it next to my computer when I'm in session... I guess.

Well, this sucks. I'm feeling discouraged today anyway, oh well. At least I asked, and she took it well, and even seemed to agree, and it was just one of those things.

Thanks everyone for your input.

P.S. I guess it means she'd rather find new clients than put up a picture she likes better that I find reassuring instead of black-halo-head photo.
Guess she figures I'm a sure thing, she doesn't need to worry about keeping my business. But... I shouldn't be suprised. I was very careful not to tell her how awful I thought the photo was, sigh. Like a no win situation.

Here's where I go through my "I don't want to go to therapy tomorrow" because I didn't get her comforting photo back phase. Sigh. Funny how it was easier to live with the photo than to hear I *had* to live with the photo. Hope can no longer spring eternal I guess, seems dreary to have to look at that black-haloed head all the time, and not get my way. Yes, I'm sure I'm being immature about it.

I do go to therapy though, always, and it always works out. Sigh. It's just one more of a million things that I don't get to have my way. Wah!
I think I'll wisely not discuss it in session tomorrow though... no doubt my T can figure I'm disappointed, no need to spend time on that. Just life.

Last edited by Leah123; Mar 13, 2014 at 07:31 PM.
  #33  
Old Mar 13, 2014, 07:35 PM
Anonymous817219
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Did she get a higher grade? I mean, if you are right wouldn't it stand to reason it won't? I can't imagine they don't use page views (analytics) for that. Too subjective otherwise.

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  #34  
Old Mar 14, 2014, 08:22 AM
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Leah123 Leah123 is offline
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Originally Posted by Michanne View Post
Did she get a higher grade? I mean, if you are right wouldn't it stand to reason it won't? I can't imagine they don't use page views (analytics) for that. Too subjective otherwise.

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Yes, I wish they'd use analytics. She tells me they grade photos that feature close-ups of the face higher, so by posting the edited but much darker photo, her photo rating increased from "Good" to "Very Good" which helps her appear closer to the beginning of the list of available counseling professionals.

The trouble is.... judging photos by arbitrary standards, and not weighing overall effect can sometimes, as in this case, lead to worse photos being used, because the unnatural level of contrast has really degraded the quality and the enlarging has meant the photo is also more pixelated now, sigh.

Last edited by Leah123; Mar 14, 2014 at 09:30 AM.
  #35  
Old Mar 14, 2014, 08:33 AM
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Originally Posted by Leah123 View Post
Yes, I wish they'd use analytics. She tells me they grade photos that feature close-ups of the face higher, so by posting the new photo, her photo rating increased from "Good" to "Very Good" which helps her appear closer to the beginning of the list of available counseling professionals.

The trouble is.... judging photos by arbitrary standards, and not weighing overall effect can sometimes, as in this case, lead to worse photos being used, because the unnatural level of contrast has really degraded the quality and the cropping has meant the photo is also more pixelated now, sigh.

Agreed. It is completely subjective. The point is to ultimately get more visitors. It's so easy to see if you are objectively. Seems like I recall a dating site doing this years ago, long before analytics. So you ended up with these truly bizarre looking photos of men. Probably women too but I wasn't looking at that.

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Thanks for this!
Leah123
  #36  
Old Mar 24, 2014, 10:23 AM
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Leah123 Leah123 is offline
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HOORAY!!! She re-edited her photo so it is no longer so dark and there's no more black halo around her head. I'm so happy! I think maybe she did it because of my feedback, as it had been the same for a couple months prior. Yea!
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