[Jennifer1084]

I am so disappointed, I am so scared. I am overwhelmed. I have been trying to get into this trauma program and well I have been getting mixed messages on whether I can go. My insurance says they will cover it and to go, while the hospital tells me that they sometimes won't pay after all than I am stuck with the bill. I have been to this program before and it was very beneficial and that's why I want to go back again. I am having a really hard time dealing with the assault and need some help trying to get through this. I want to work on it before I stuff it completely. Since the assault was 7 weeks ago. I am just wishing someone would give me a clear cut answer on whether I can go or not. I guess I will have to wait until tomorrow to see. But I have a program at the hospital here where I live in the morning. So I won't be there to answer phone calls. I don't know what to do tonight either, I need a plan in place, so I don't do something destructive. But I have now called two crisis lines one told me to call the other and the other called my T like I asked and my T won't even talk to me. I am so upset over this whole thing and don't know what to do.

((( Jennifer )))

insurance sometimes won't pay after all than I am stuck with the bill.

Sometimes is not an absolute "won't." If your insurance company says they will pay, and you have talked with them, I would go.

Do you have the name of the person you talked to at the insurance company? If not, you might want to make another call, #1 for them to reassure you they will pay and #2 get someone's name in case you have to dispute it.

Is your family helping you with this? Friends? If T doesn't call and you feel like you're in crisis call p-doc.

I'm sorry you haven't been able to get the help you need.

Keep posting,

Petunia

[(JD)]

Jennifer, you can call the ins co back and ask for the approval number/ authorization number that they give the billing party... that way they can't say they didn't approve it

(Well, they can always say that but with the number, you have legal reason to count on it!)



Take a deep breath. Would it help to know that nearly everyone of us go through similar processes when we need extra help? It's the only way the system seems to partially work sometimes... by our constant cranking on it.

((((((((((Jennifer))))))))))

Just wanted to let you know I'm praying for you.

ev

[Caramee]

Hi Jennifer -- I am new and don't know your story, but I am sure it must be just awful for you.

Is there someone to take the call for you while you are gone?

I agree with others that you need to get the name of the person you're speaking with and authorization numbers and if you can something faxed in writing, though that would be a stretch from my experience.

I just hate that when we are in the worst shape to be dealing with these things, that's when he have to have the mental clarity to cut through the red tape.

Why isn't your therapist speaking to you?? Your therapist should be advocating for you in this crisis.

I wish you much peace and the hospital is probably just covering their end. You need to get all the assurance you can from your insurance company and then go and take care of yourself.

I'm so, so sorry.

[Jennifer1084]

Well everyone it's like a 98% chance that I am not going to this program. I am devastated. But looking at other options. I need the help, I really do, and soon. Just thought I woiuld let youi all know.

Jennifer

[Jennifer1084]

I've decided to just not go anywhere, I am just going to work on things with my therapists. I have a regular T and an art T. They are really good and we work well together. Though I still think I need something pretty much everyday. I am thinking that I will see my regular T twice a week like I was and then the art T once a week like I was and then my Support Worker once a week and maybe see someone at this place, rape and domestic abuse. But my Support Worker thinks that by adding her in with the mix may be making things too complicated, I don't know, she is helpful, not a therapist or anything, but is nice and helpful. So I don't see why there is a problem. What do you all think?

Jennifer

[Rapunzel]

What will you work on with the support worker? What does she do, specifically?

Staying home and working with your therapists, if you are safe and can manage it, may help you to make progress faster than if you were at a program that takes up nearly all of your time. Spending more time living your life will help the changes you make to be in your life other than in an artificial setting, where you will later have to work on generalizing it into your regular life, and might not have as much support to do that.

How are things going for you now?

[Jennifer1084]

Thank you for responding. I decided not to go anywhere, I am going to try to work with my Outpatient Ts first. I think it might work. I have gone a week without the IOP and well it's ok, I am still having problems though of course, actually a few more now. But I am making it through and I guess that is what counts. Well again thank you. I am doing my best to help myself. Thank you for what you said, it does make sense. So I will try my Ts until I see that something isn't working right, then I may try something else, if they think so as well. Well I should go, but thanks.

Jennifer