[jesyka]

My manager seems like she’s intolerant of any mistakes. I’m a caregiver. I’ve never done this work before. I’ve been with this company for 6 months.

I had one client for 4 months. That client was her old client & a friend too. That client was difficult. Thet were rude, nosy, had a few shut downs & melt downs too. They insulted me & accused me of being autistic the first day & then a few more times after that.

She screamed at me & kicked me out of her place once for supposedly ‘judging’ her. I told my current supervisor that she was abusive & she stated that she’s autistic, not abusive & that’s not abuse.

She said that she’d talk to her but she didn’t actually do that after I asked her directly about that in person.

So I don’t think that she cares about my feelings at all. The former client seemed nice to my face usually, but she stabbed me in the back by telling that manager that I have a bad temper which isn’t true & one other personal thing about me too.

She went through a lot of other care givers too & she only liked one of them.

Anyways, I got a new client who she thinks is a better fit for me. Now I think she dislikes me because my old client complained about me to her.

I forgot to tell her about a new medication that she is taking. So I told her about the new medication the next day.

She was upset & said that I needed lto tell her about things immediately & acted like it was an emergency situation that I forgot to tell her about.

She said that she’d need to call the lady’s parents to get the information instead of the client & how it makes the company look bad.

She acted like I’m not allowed to forget anything She is going to have me come in for retraining soon. This is ridiculous.

I rhink that she is being very hard on me because her friend complained about me to her.

This is to much. She was very rude to me earlier too when I tried to ask her a question. She cut me off & hung up the phone. I can’t stand her.

My friend who also works for the company thinks that she has an attitude too.

The way she talks sounds rude, annoyed & dismissive. They have hardly told me much about the clients or offered much training at all.

She also got mad when I didn’t do the weekly meal plsn right away. I didn’t know that my new client can’t figure out what to eat without a meal plan until she told me that later.

It’s ridiculous for her to get mad over stuff I’m
unaware of. She said she explained that to me. She did, but NOT that she gets confused easily.

I didn’t even know that we can’t shop at different stores until recently until she snapped at me that it’ll confuse her.

What’s even worse is that this lady has more medical needs & I’m inexperienced & untrained working with people with her medical condition.

Is she overacting & being rude & unreasonable or not?

[divine1966]

They most certainly need to provide training for you about job specifics and disabilities you are dealing with. It sounds as they expect people to just know things.

Btw saying that someone might be autistic isn’t an accusation. Accusation would be saying that you stole her money. Saying that you are autistic is unwarranted diagnosis that no one asked her for. She possibly thinks you have ASD because she does. She has poor boundaries and struggles with social skills due to her own ASD diagnosis.

I don’t think your manager is overreacting, but i think she has unreasonable expectation of people naturally knowing how to do this job without much training. It sounds that she has no patience for people. I’d insist on more training.

Going by questions you asked you are assigned to work with people with ASD yet you don’t know anything about it. It’s on management, not you. I assume they knew you don’t know much about ASD, yet they hired you and don’t want to teach you. They are in the wrong

[Have Hope]

First of all, your supervisor should not be "friends" with a client. That is crossing professional boundaries and is highly unprofessional. And she does sound rude, snappy and unreasonable.

Unfortunately, in my experience, complaining to Human Resources about a supervisor, or bringing an issue you have with your supervisor, to a Human Resources representative usually backfires.

I would just do the retraining without complaint since they never trained you to begin with, keep your distance from the supervisor, and just do everything according to the books. Basically, keep your head down and just do the work. Communicate with your supervisor only when necessary and nothing more, and do the best job you can do.

Mistakes will be made by anyone - we're all human. Chalk up the supervisor's reactions as being unreasonable and unprofessional. It's her, not you.

[jesyka]

Originally Posted by divine1966

They most certainly need to provide training for you about job specifics and disabilities you are dealing with. It sounds as they expect people to just know things.

Btw saying that someone might be autistic isn’t an accusation. Accusation would be saying that you stole her money. Saying that you are autistic is unwarranted diagnosis that no one asked her for. She possibly thinks you have ASD because she does. She has poor boundaries and struggles with social skills due to her own ASD diagnosis.

I don’t think your manager is overreacting, but i think she has unreasonable expectation of people naturally knowing how to do this job without much training. It sounds that she has no patience for people. I’d insist on more training.

Going by questions you asked you are assigned to work with people with ASD yet you don’t know anything about it. It’s on management, not you. I assume they knew you don’t know much about ASD, yet they hired you and don’t want to teach you. They are in the wrong

Thanks. You’re right, I do need more training. Their expectations for an untrained & inexperienced care taker is ridiculous & unrealistic.

I’ll try to not take things personally, but I sm having a hard time dealing with this managers rude behaviour.

She obviously has no respect for me. My friend who also works for the company as a care giver too said that she can heve a bit of a bad attitude at times. My friend is sweet & easy going, do thst says a lot about her.

Hopefully she’s not lashing out at me because of whatver it is that my old client told her about me.

[jesyka]

Originally Posted by Have Hope

First of all, your supervisor should not be "friends" with a client. That is crossing professional boundaries and is highly unprofessional. And she does sound rude, snappy and unreasonable.

Unfortunately, in my experience, complaining to Human Resources about a supervisor, or bringing an issue you have with your supervisor, to a Human Resources representative usually backfires.

I would just do the retraining without complaint since they never trained you to begin with, keep your distance from the supervisor, and just do everything according to the books. Basically, keep your head down and just do the work. Communicate with your supervisor only when necessary and nothing more, and do the best job you can do.

Mistakes will be made by anyone - we're all human. Chalk up the supervisor's reactions as being unreasonable and unprofessional. It's her, not you.

Thanks. You’re right about everything that you said. I won’t say anything to H.R. My best friend says tyat H.R protects the company, not the employees.

They should’ve offered me better training. It ridiculous yo how they expect someone like me to know exactly what yo do sll the time. I don’t have any previous experience doing this type of work.

That manager is rude. She obviously has no respect for me.

[Tart Cherry Jam]

If possible, request directions in writing. If meal plans are necessary, that should be communicated in writing. It is much easier to argue about spoken instructions or lack thereof. Much easier to have miscommunications when one party believes an instruction has been provided but the other party has absolutely no recollection of supposedly provided direction.