[Jennifer1084]

I am so disappointed, I am so scared. I am overwhelmed. I have been trying to get into this trauma program and well I have been getting mixed messages on whether I can go. My insurance says they will cover it and to go, while the hospital tells me that they sometimes won't pay after all than I am stuck with the bill. I have been to this program before and it was very beneficial and that's why I want to go back again. I am having a really hard time dealing with the assault and need some help trying to get through this. I want to work on it before I stuff it completely. Since the assault was 7 weeks ago. I am just wishing someone would give me a clear cut answer on whether I can go or not. I guess I will have to wait until tomorrow to see. But I have a program at the hospital here where I live in the morning. So I won't be there to answer phone calls. I don't know what to do tonight either, I need a plan in place, so I don't do something destructive. But I have now called two crisis lines one told me to call the other and the other called my T like I asked and my T won't even talk to me. I am so upset over this whole thing and don't know what to do.

((( Jennifer )))

I'm so sorry things are so rough. You're doing the right thing by calling the crisis line etc. Call again if you need to.

Whoever it is you need to call, they might have a voice mail set up where you can leave a message. Try to call tonight and see.

If they do, sit down and write out your questions so when the time comes to talk with someone or leave a message, you can just read your notes.

Tell them specifically what you need from them and tell them what time you will be home to answer the call. If it's the insurance company, tell them you need some type of confirmation that you are covered. When they call you back get a name, and take notes.

If it's that important, which it sounds to me like it is, can you skip the program at the hospital so you'll be home to deal with these issues?

Are family/friends able to help somehow? I'm not sure what program you go to but surely someone there must be able to help sort this out.

Good luck and let us know what happens.

Petunia

[SongBirdandDaisy]

Jennifer

I hope you were able to get through to someone. I'm so sorry you have to deal with this added stress. Petunia has lots of good suggestions and I can't think of anything else to add. Just wanted you to know you're in my thoughts.

[bipolar_bear]

((((((((((((((((((((Jennifer))))))))))))))))))) I too don't have much to add except that sometimes they will contact the provider (hospital) and confirm the coverage to them. I would say there would be a paper trail should they do that. I think what Petunia said is good advice and I hope you can make arrangements to get in touch with your insurance. You may want to document whatever they tell you for your records. Good luck.

BB

((((((((Jennifer))))))))) I hate this situation for you. Please keep reaching out. You are in my prayers.

((((jennifer)))))

Have things gotten any better for you?

[Jennifer1084]

Thank you, really, all of youi and no things are not looking better. I wish they were, but they are not. No one called me back today. Also my aunt was rather rude to me and I am the one that had to apologize because I kicked her out of my room. I told her to leave and even called the nurses station to have someone tell her to leave, but she left then.

Jennifer

That's too bad hun...I really hope things start looking up for you.

[Jennifer1084]

Just so youi all know, I am probably not going to the program I need to go to. There is not another one like it aroiund here and well I am just stuck. But oh well, maybe I just need to work on this with my therapist.

Jennifer

[SongBirdandDaisy]

Jennifer

[Jennifer1084]

I've decided to just not go anywhere, I am just going to work on things with my therapists. I have a regular T and an art T. They are really good and we work well together. Though I still think I need something pretty much everyday. I am thinking that I will see my regular T twice a week like I was and then the art T once a week like I was and then my Support Worker once a week and maybe see someone at this place, rape and domestic abuse. But my Support Worker thinks that by adding her in with the mix may be making things too complicated, I don't know, she is helpful, not a therapist or anything, but is nice and helpful. So I don't see why there is a problem. What do you all think?

Jennifer