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  #1  
Old Jun 22, 2007, 12:41 PM
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skittles skittles is offline
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Location: ohio
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grrrr.. that lady makes me so mad... i called to see if my pdoc was in so she could write me a presribtion for my lexapro cause i thought i had more and didnt get any at my appt.. . but my pdoc wasnt in .. so the recetionist got smart and was like why didnt u get any at ur appt... like its any of her bussiness and she rudely said well hers her voicemail i dont know what to tell you.. so now i cnt take my med have to wait till tuesday to get any cause my pdoc isnt in on mon...
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  #2  
Old Jun 22, 2007, 01:38 PM
Anonymous32925
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Try to call the pharmacy and describe the situation. Ususally they dont have a problem giving out a few if they know its your typical med and you explain what happened.
Sorry the receptionist was so rude!
  #3  
Old Jun 22, 2007, 01:41 PM
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MissCharlotte MissCharlotte is offline
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(((Skittles)))

Honestly, I don't know how these people get jobs where they are dealing with people who need compassion. You can't wait till Monday...You need more lexapro now before you start withdrawing. One or two days is okay but 3? I don't think it is such a great idea. (Although the half-life of lexapro is pretty long).

Tell that b>>>> that you MUST speak to whoever is covering...that this is an emergency.
Just say it calmly and matter of factly, that this is an emergency. When she gives you attitude or a ridiculous comment, you can say, "Yes I understand, but i still need to speak to a doctor because I cannot afford to be without medication for 3 days. I may get very sick from not having it." (Then she'll worry about liability.)

I have also had success by validating the gate-keeper by saying, "Gee, I am so sorry to bother you, I can hear your frustration, but I must speak with the doctor today."

Don't take no for an answer because you deserve an answer.

If you feel you must, then tell them you have symptoms now. Or, even better, call the answering service when she is out to lunch or gone for the day and insist on a call back from the covering pdoc. A scrip can be called in to the pharmacy by either your pdoc or whoever is covering.

Hold your ground. I know you can do it

Good luck.

dumb b**** dumb b****
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  #4  
Old Jun 22, 2007, 02:11 PM
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DePressMe DePressMe is offline
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Ah, skittles, that sounds frustrating and it’s not good to miss your meds. I agree, call the pharmacy and talk with the pharmacist—I’ve done that before and they gave me a couple days of meds without a script.
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  #5  
Old Jun 22, 2007, 02:17 PM
pinksoil
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Did you leave a voice msg? Most pdocs check their voicemail over the weekend, and will call in a med if needed. Also, I used to work in a pharmacy, and if we knew that a person took a certain medication regularly, we would sometimes give them a couple day supply until they could reach the doctor.
  #6  
Old Jun 22, 2007, 02:38 PM
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skittles skittles is offline
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Member Since: Jan 2006
Location: ohio
Posts: 1,200
yeah i left a message... so maybe she will call me in some....
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dumb b****

lots of love,
Skittles

  #7  
Old Jun 22, 2007, 02:54 PM
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the receptionist was doing her job and asking for information. I don't think she was judging you but she wanted to know where the mix-up occured to help make sure it doesn't happen again, possibly. And she can't speak for the pdoc because she isn't the pdoc.

I'm sorry this is happening to you. Call the pharmacy and ask if you can get a couple or if you can take half the dosage for a few days to make them last til you get more; that way you wont' be off the medication totally.
  #8  
Old Jun 22, 2007, 09:04 PM
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SecretGarden SecretGarden is offline
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Member Since: Apr 2007
Location: East Coast
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I agree with Echoes.

Talk to the pharmacist ... get a couple/few to tide you over.

The receptionist has heard this before. So has the doc. So has the pharmacist. I am sorry and know that you are frustrated.

I see that your sis got married...that must have taken your attentions away from taking care of getting your meds. That happens.... Take care of yourself.
  #9  
Old Jun 23, 2007, 10:18 AM
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bipolar_bear bipolar_bear is offline
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Member Since: Aug 2005
Posts: 8,106
Usually the pharmacy will give you a few to tide you over until your pdoc comes in to work. I can't believe the receptionist treated you like that. You may want to let your pdoc know that. It is not good to just stop taking your meds. I hope you are able to get some until Tuesday. Take care.

BB
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  #10  
Old Jun 24, 2007, 09:02 PM
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when my pdoc's former (hahaha) receptionist gave me crap on the phone I wrote a scathing letter to my pdoc about her behaviour and faxed it to him. I knew she'd be the one to get the fax and that she had no choice but to give it to him. She never treated me badly again... oh, and she ended up being arrested for stealing from the clinic.
  #11  
Old Jun 24, 2007, 09:12 PM
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(JD) (JD) is offline
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Have your pharmacist call THEM... sometimes if it's an ongoing prescription, the pharmacist can "float" you a pill or two to get you through ... dumb b****
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  #12  
Old Jun 24, 2007, 09:22 PM
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jeepers. the only trouble i've had with my t/p-doc's receptionist was over the billing information. i just wanted it to show when i saw him and the full cost of the visit instead of also showing how much money i was giving him. in the spirit of 'keep it simple for the insurance company so we don't confuse them'.

it was a bit of a tricky issue because i feel guilty that i'm not paying him very much money. she said something about 'is it fair for the insurance company to pay 80% of the total amount when you are only contributing xxx'? that really got to me. i got quite indignant. because... i wasn't sure whether it was fair or not either. i justified it of course. the sliding scale rate is something that he offers to me off my contribution to the bill. the sliding scale rate isn't something that he offers to the insurance company off the total bill. the insurance company can afford to pay their 80% of the total bill. i can't afford to pay my contribution of 20%.

the issue hasn't come up again. i told him that i would submit the forms to them but... i've been worrying about the ethics of it myself. not because of the sliding scale thing but because of the fact that the package i'm on has no provision for therapy from a clinical psychologist (the more expensive package maxes out at $500 per year) and the only reason i could submit the claim is because he is a psychiatrist hence a medical specialist and they will pay for 80% of specialist doctors visits. to claim for therapy is going against the spirit of the policy, however. the notion is that i see him maybe once every few months for a medication review. the spirit doesn't include therapy and the next package only makes a token gesture towards therapy.

so... i haven't submitted the claim and he hasn't mentioned the issue since then. i haven't brought it up either. i feel bad 'cause i told him i would submit the claim...

ugh
ugh
ugh

it wouldn't have been a problem if she hadn't said what she did... but then i need to take responsibility for my own actions...

he is bound to bring it up at some point.
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